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tour leader Resume


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Resume:


Abdalla Aly M. Abdalla

May City, Mugaura ,
Hay h Building
Helwan Egypt
T :( )(phone hidden)
E mail: (email hidden)

Professional profile:

• Highly organized and dedicated with a positive attitude.
• Able to handle multiple tasks under high pressure.
• Thrive in working in a challenging environment.
• Client relation professional experience.
• Productive relationship building with gusts.
• Possess organizational and planning abilities.
• The ability to work within a team environment to achieve common team goal.
• Sales experience
• The ability to work flexible hours.
• Customer service experience
• Sense of confidentiality and high ethical standard
• The basics how to act both in business and social situations.
• The ability to solve customers complaints
• Demonstrated ability to acquire technical knowledge and skills rapidly.
• Innovative problem solver, able to see the business and technical sides of a problem.
• Proven leadership, negotiation and problem resolution abilities.
• Exceptional communication skills, both oral and written



Education:

• American University Cairo, Bachelor in computer science exempted December GPA: ..
• Goethe Institute Cairo K. D. S. diploma May .
• Proficiency English. December with grade of (A).
• Faculty of tourism Guiding and Archaeology Department: Studies in history, tourist guiding techniques, archaeology, politics and art.

Working experience:
• September until now representative of the owner's company (T continental and Inter Plaza Beach Hotel) Basha Bay-Sharm El Sheik-South Sinai- Egypt.
• October oo –August : employed by Seti First Travel Branch Sharm-El-Sheik as chief tourist guide.
• March -July : Teaching German language at the Applied Center New Maadi.
• May – February : Employed by Eastmar Travel as a tourist guide.
• May – January : Employment by HWC Helwan in translation and administration.
• May - April : Employment by Volkswagenwerk Hannover Germany in the sales department.

Language skills:

• Excellent oral and written English..
• Excellent oral and written German.
Computer Skills:
• Win xp, , Ms Office [Word, Excel, Access, Power Point] C, Visual Basic.

References:

• Available upon request.
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