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Client Relationship Manager Resume
abdalla ali
US-California
10+ yrs
Yes
Yes
tour leader
msn
A position in tourism, hospitality or customer service with major responsibilities that will effectively utilize my communication, leadership, and organizational skills
Abdalla Aly M. Abdalla
15 May City, Mugaura 4,
Hay h Building 1
Helwan Egypt
T :( 0020)0121875934
E mail: abdalla4000@Hotmail.com
Professional profile:
Highly organized and dedicated with a positive attitude.
Able to handle multiple tasks under high pressure.
Thrive in working in a challenging environment.
Client relation professional experience.
Productive relationship building with gusts.
Possess organizational and planning abilities.
The ability to work within a team environment to achieve common team goal.
Sales experience
The ability to work flexible hours.
Customer service experience
Sense of confidentiality and high ethical standard
The basics how to act both in business and social situations.
The ability to solve customers complaints
Demonstrated ability to acquire technical knowledge and skills rapidly.
Innovative problem solver, able to see the business and technical sides of a problem.
Proven leadership, negotiation and problem resolution abilities.
Exceptional communication skills, both oral and written
Education:
American University Cairo, Bachelor in computer science exempted December 1995 GPA: 3.3.
Goethe Institute Cairo K. D. S. diploma May 1997.
Proficiency English. December 1993 with grade of (A).
Faculty of tourism Guiding and Archaeology Department: Studies in history, tourist guiding techniques, archaeology, politics and art.
Working experience:
September 2006until now representative of the owner's company (T continental and Inter Plaza Beach Hotel) Basha Bay-Sharm El Sheik-South Sinai- Egypt.
October 2oo4 August 2006: employed by Seti First Travel Branch Sharm-El-Sheik as chief tourist guide.
March 1999-July 2004: Teaching German language at the Applied Center New Maadi.
May 1996 February 1999: Employed by Eastmar Travel as a tourist guide.
May 1982 January 1991: Employment by HWC Helwan in translation and administration.
May 1996- April 1982: Employment by Volkswagenwerk Hannover Germany in the sales department.
Language skills:
Excellent oral and written English..
Excellent oral and written German.
Computer Skills:
Win xp, 2000, Ms Office [Word, Excel, Access, Power Point] C, Visual Basic.
References:
Available upon request.
.
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