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Client Relationship Manager Resume


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Resume:



• Specialization in Human Resource Management
• Minor in Psychology
• Overall GPA . on . scale
• Courses in statistics, calculus, economics, business strategy, change management, HR theory
• Completed Senior Honors Research Project synthesizing employee relations theories with economic analysis.
• GMAT score
• Passed PHR exam (summer )

Employment

Client Relationship Manager - Present
The Right Thing, Inc Findlay, OH
• Recruitment Process Outsourcing for a variety of Fortune clients
• Consultative role with direct contact with VP’s, human resource mangers, consultants, hiring managers and other staffing team members to fill open positions and support staffing function
• Daily client support, including report generation and analysis, presentation development and delivery, process consultation, implementation, and improvement
• Developed and presented client specific trainings that reduced lost-time and improved process flow
• Reduced time to fill an average of days by proactive pipeline management and strategic sourcing initiatives
• Work in team-oriented client-groups to provide excellent customer service

DEPARTMENT SUPERVISOR –
Kohls Department Store Findlay, OH
• Trained new associates in all aspects of departmental and retail duties
• Assisted with interviews, staffing, training, and new hire orientation, including making hiring decisions
• Responsible for maintaining product merchandising and fill, fulfilling customer service needs, handling transactions, inventory control processes, and other duties
• Filled in and assisted in store management duties as needed
• Increased sales by effectively implement company directives and objectives, creatively merchandising products, and managing stock

WEB DEVELOPER -
Northwest State Community College Archbold, OH
• Develop company-wide e-learning modules and lessons through Northwest State for General Mills to support company's training and development, safety and employee assessment initiatives
• Create, develop, and edit scripts and storyboards for use in e-learning modules and lessons
• Collaborate with General Mills and Northwest State senior personnel to generate ideas, edit modules and lessons, and plan development of future projects.
• Monitor and provide support for past or currently implemented projects.

Strengths
• AIRS Corpo Advanced Certified Internet Recruiter (ACIR) and Certified Diversity Recruiter (CDR) certified
• Effective written and oral communication/interpersonal skills
• Excellent time management skills
• Proficient in Microsoft products, ATS Software, WordPerfect, Minitab, Captivate
• Proficient in HTML; familiar with JavaScript, ASP, TCP/IP, and Flash
• Self motivated and quick learner
• Excellent at research, critical thinking, and drawing conclusions

Interests
• Supervisor and management leadership style
• Employee motivation/Organizational Behavior
• Training and Development
• Technology and Education
• Analysis/Research
• Event Planning
• Travel

References available upon request