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Computer Science Teacher Resume
Jennifer
US-District of Columbia-Washington/Metro
Jennifer S. Witherspoon
To gain a position with an organization that would utilize a broad range of my skills and experiences, that will afford company benefits with lateral advancement and self-achievements.
Jennifer S. Witherspoon
9608 Ponca Place. Fort Washington, MD 20744
301-839-2771
jswitherspoon@yahoo.com
PROFILE
Strong background in customer service, sales and consumer lending.
Hard-working team player with great communication skills.
Skills include: Microsoft Office: Windows, Word, Excel, and Power Point; Multi- line telephone; 10-key calculator; cash handling; and 45 WPM
EXPERIENCE
Andrews Federal Credit Union 2005 - 2007
Loan Specialist
• Suggest resolutions to internal and external problems.
• Provide accurate production information.
• Promote products/services to obtain loan goals.
• Answer customer concerns and/or questions.
• Monitor daily loan closings.
• Train new employees.
• Assist loan officers in preparing daily loan packages.
• Communicate daily with customers through telephone contact.
• Handle complaints in a professional manner without delegating upward.
• Encourage employee morale
NRL Federal Credit Union 2002 - 2005
Mortgage Assistant
• Served as information and communication manager.
• Planned and scheduled meetings and appointments.
• Managed projects, conducted research and disseminated information for credit union members and staff by using the telephone, mail services, Web sites, and e-mail.
• Handled travel and guest arrangements.
• Handled and directed all incoming mortgage department phone calls.
• Prepared loan pay off statements and processed Deed of Trust releases.
• Assisted other members of department in processing, closing and servicing when needed.
District Government Employee Federal Credit Union 2000 - 2002
Senior Teller
• Assigned duties and work schedules to tellers to ensure efficient functioning of department.
• Trained employees in customer service and banking procedures.
• Approved checks for payment.
• Handled customer complaints.
• Examined reports of daily transactions for accuracy.
• Consolidated and balanced daily transactions, using adding machine and computer.
• Ensured supply of money for credit union needs based on legal requirements and business demand.
• Monitored and reviewed credit union security procedures and control access to vault.
EDUCATION
Strayer University 2003-2007
BA in Business Management
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