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Telecommuting Data Entry Resume


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Resume:


Christina A. Scott
West Sunset Blvd.
Hayward, Calif.
Phone:
Email:
Objective: To obtain a work from home position with a professional company where I can use my skills performing customer service/data entry and data processing type work.

CUSTOMER SERVICE PROFESSIONAL

Profile
· More than years’ successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and troubleshooting, planning/implementing proactive procedures and systems to avoid problems in the first place.
· Possess solid computer skills/Internet
· Excellent working knowledge using Windows XP systems; Microsoft Word, Microsoft Excel, WordPerfect, CT DataTrac.
· A team player, acknowledged as “Total Quality Customer Service Professional.”
· Develop plan, conduct audits and variance analyses, filings, maintain/update accurate inventories.
Synopsis of Achievements
· Increased customer retention by %, from % to %.
· Reactivated key accounts ($k/year), utilizing persuasion/mediation skills.
· Proactive planning led to notable increase in morale in all departments.
· Created customer satisfaction survey, drastically reducing portential problems.

Education:
/ – / Hayward Adult School Hayward, CA
Communications and Public Relations
IBM PS//WordPerfect .
Macintosh Plus/Microsoft Word
MS Excel/WordPerfect Office
Administrative Medical Assistant
Skills
· Excellent Organizational Skills
· Knowledge in a variety of software applications, MS Word, MS Excel, WordPerfect Office , Imaging Professional, various internet applications, etc.
· High level of energy and enthusiasm from the first call of the day to the last
· Able to dial by touch
· Telephone Answering, -Line System
· Skilled in the operation of personal computers running Windows operating systems
· Responsible for high volume data entry on new accounts
· -Key Calculator
· Data Processing (use of various software programs to keep track of information)
· Proficient in the use of PC compatible computer, email and internet

Employment
History:
/ – // The Round Table Group Inc. Chicago, IL
Telecommuting data entry on assignments

/ – present ASI Healthcare Inc. Overland Park, KS
Human Resource

/ – present www.workathomecareers.com New York, NY
Posting work at home jobs

/ – / TDEC International Oakland, MD
Input data coding

/ – / Wild World Importers Newport, RI
Customer Service

/ – / JcPenny’s Regional Credit Office Fremont, CA
Data entry on new accounts/Customer Service

/ – / DataCorp Services Hayward, CA
Data Entry/Customer Service

/ – / Axon Data Services Hayward, CA
Data entry on new accounts/Customer Service

References: Available upon request.