Office Manager Resume
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Resume:
OBJECTIVE: EXECUTIVE ADMINISTRATIVE ASSISTANT
~ Administrative Excellence in Demanding Environments ~
Over years of experience planning and directing administrative affairs and support. Strong organizational, planning, project management and interpersonal skills with the ability to act independently and develop business contingency plans for any eventuality. Trusted advisor and assistant, comfortable with high-profile senior management in high-energy environments as well as in small growing companies. Demonstrated ability and willingness to go “above and beyond” thereby ensuring administrative excellence and delivering improved efficiencies. Consistently generate innovative ideas to enhance the work environment.
· Consummate professional demonstrating savvy and diplomatic tact in all interactions.
· Maintain high degree of organization in fast-paced environment requiring the ability to respond quickly to problems and requests as they occur.
· Proven ability to manage multiple projects/tasks and surpass expectations by meeting aggressive deadlines.
· Superior oral and written communication, presentation and phone skills, in addition to proficient transcription skills.
· Proficiency with various software programs, including Microsoft Office , People Soft, Lotus Notes, Adobe CS, Edit-X, Yahoo! SiteBuilder, QuickBooks.
· Multi-lingual: Native Spanish, fluent in English and French, conversational Italian, understand Portuguese.
PROFESSIONAL EXPERIENCE University of Colorado – DOWNTOWN DENVER ² Denver, CO –
Office Manager
Invaluable employee, bringing organization and efficiency to demanding office environment in a -person department. Established policies and procedures, streamlining office environment through process revision, improving efficiencies and producing cost savings at every opportunity.
· Organized nine person office for efficient daily operations.
· Restructured key data systems to allow rapid retrieval of budgetary, grant and personnel data.
· Utilized highest levels of professionalism in managing daily routines of high-level supervisors and senior business executives.
· Played a key role in budget management by reviewing federal & state grant monies to determine availability and allocation of cash. Organized grant spending processes while keeping grant information up-to-date for Directors’ review.
· Managed daily office staffing and payroll requirements using the PeopleSoft environment including weekly entry of employee time, vacation and sick time.
· Responsible for all purchasing activities by verifying availability of $. million grant monies before making such purchases office equipment, catering for departmental/network meetings, community outreach programs, and other high dollar expenditures. Additionally accustomed to handling purchase orders.
· Managed all international and domestic travel arrangements for LRPC personnel. Planned itinerary for maximum traveler comfort with minimum cost to department.
· Departmental HR liaison including hiring exempt professionals, updating employee information in PeopleSoft, running background checks, and recruitment activities including updating postings online, reviewing applications, resumes, interviews, and other pertinent documentation.
Selected Accomplishments:
· Increased community partner’s confidence, ensuring timely payment of honorariums. As a result, increased monthly meeting attendance by % over attendance by reorganizing system and documenting new procedures.
· Reduced the grant carry-over from $K to $K since the first quarter of .
· Created monthly purchasing procedures that diminished storage requirements.
· Increased efficient spending of grant monies for daily operations by defining more efficient office management policies.
· Personally recognized for updating the Community Partner Resource Guide which includes affiliates, community and scientific partners. Redesigned the Community Guide to allow its more efficient use.
Spanish & French Translations ² Littleton, CO –
ATA Certified Translator
Provided written translations which included editing and proofreading documents for such customers as attorneys, banks, financial services, graphic design firms, cleaning companies, newspapers, hospitals, and community service companies.
· Transcribed letters and memos which included confidential correspondence, sensitive business and legal data.
· Assisted clients with transcribing accounting information including invoicing, bookkeeping, and AR collections.
Selected Accomplishments:
· Created a solid clientele.
· Successfully managed a monthly business budget including advertising, mailings, and office expenses.
· Recognized by the Denver Post for working successfully within strict editorial deadlines.
Data One Systems, Inc. ² Aurora, CO –
Executive Assistant / Office Manager
· Reported to President of firm handling all administrative duties including creating, developing, and maintaining Excel spreadsheets, maintaining and organizing filing systems, scheduling business appointments, handling phone calls, business correspondence, sorting mail, and purchasing.
· Handled all accounts receivables, accounts payables, general bookkeeping, payroll, and monthly bank and credit card reconciliations. In addition, used Electronic Service Control software to handle invoicing and tracking service calls.
Selected Accomplishments:
· Created and maintained administrative and accounting policies for a startup company.
· Played a primary role in increasing average monthly business profit by %.
Alpha Temporary Services, Inc. ² Ft. Lauderdale, FL –
Legal Assistant & Bilingual Executive Assistant
Selected Accomplishments:
· Volunteered to learn a more efficient order entry process, resulting in a % reduction of product delivery time.
· Created a customer satisfaction survey for Latin American clients, increasing customer satisfaction by %.
LSI Logic, S.A. ² Madrid, Spain –
Trilingual Executive Assistant
Selected Accomplishments:
· Volunteered to be trained on invoicing procedure and order tracking, resulting in a % reduction of product delivery time and expanding the customer base by %.
· Increased monthly orders by $ from small customers who were lost due to previously poor customer service.
· Set up an international conference/training week in Madrid with over attendees. Carried out all travel arrangements for these attendees traveling from the United States, France, Sweden, Britain, Ireland, and Israel.
EDUCATION
Some MBA courses/Global Management emphasis ² University of Phoenix ² LoneTree, CO ² -
BA in International Relations & Diplomacy ² Schiller Int’l University ² Madrid, Spain ²
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