Manager Resume

Posted on: 2008-03-13

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Resume:

Angelic M. Washington

(C )

CAREER OBJECTIVE:
Highly motivated individual with extensive managerial skills and customer service experience looking to obtain a secure position with opportunity for advancement. To serve in an active environment and utilize the latest technology.
SKILLS: Leadership Management Customer Service Customer Resolution
Microsoft Office Internet Time Management Visualization
Team work Problem Solving Decision Making Problem Solving
Organizational Public Speaking Creative Thinking Motivation


PROFESSIONAL EXPERIENCE;
Amazing Fashions ,Inc., Whiting IN
Manager
Opened and Closed establishment ,main key holder.
Provided swift and efficient Customer Service and Customer Resolution
Supervised staff and provided on-the -job training to incoming staff
Performed cash handling duties if needed
Tracked and organized stock to maximize loss prevention

Star Nails, Addison ,IL
Front Manager
Analyzed clients needs for minimized wait time
Rebooked clients for additional treatments to boost sales
Sold treatments and services and recommended additional products
Communicated the importance of continuing sessions for full benefit
Addressed concerns and questions in a professional manner
Filled in for Massage Therapist when needed
Supported Staff while maintaining desk and handling payments

RBA REAL ESTATE / RBA LOAN COMPANY , Berwyn ,IL
Real Estate Agent
Interviewed potential home buyers and loan clients
Communicated to clients proper documentation
Researched locations for purchasers homes
Follow-up on Inspections and Loan Process
Assisted lenders in finding tailored programs for clients
Assisted clients in understanding closing documents
Closed loans at clients homes to accomadate and facilitate the closing of the loan

EDUCATION

KAPLAN HIGHER EDUCATION, Hammond, IN /-/
Associates Degree in Applied Science
Graduated with Honors, . Grade Point Average

REFERENCES AVAILABLE UPON REQUEST