Account Executive Resume
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Resume:
Vanessa Jackson
Grove Way
Hampton, Georgia,
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Email:
OBJECTIVE To aggressively prospect, manage, maximize sales and provide superior customer service
SUMMARY OF QUALIFICATIONS
Sales & Marketing
· Cultivate long-term, loyal relationships with BB Customers using Consultative and Strategic Selling by profiling the right accounts, identifying customer needs, overcoming objections and generating new business
· Develop and marketing direct sales over BB Businesses achieving highest sales up to $M in production goals via, E-mail, Power Presentations, Trade Shows, Open House, implementing marketing materials & promotions, Weekly Product training, consistent follow up and providing technical support
· Achieved % return of Customer base previously dissatisfied with company’s customer service. Identified problems and worked closely with operations to regain confidence in delivering products and services
· Achieved up to % pull-thru for most consistent Customer Productivity
· Proficient in preparation of reports, business plans, marketing strategies, Pipeline and Account management
· Able to listen effectively and convey benefits of products and services that generate interest in customers and provide sales
· Experience with inside sales and outside sales in a remote office environment
· Exceptional Customer Service aptitude; Self-motivated and solutions oriented
· Able to quickly learn and disseminate new product offerings
· Ability to work well with people, build teamwork, and exemplary leadership
· Effective written and oral communication skills; Ability to multi-task and prioritize workloads; take initiative to get problems solved to ensure repeat business
EXPERIENCE
/ – / COUNTRYWIDE Bank, Georgia
Account Executive
· Sale of Mortgage products to area Brokers, Banks Credit Unions, and Builders
· Able to generate $M in new business in a declining market territory
· Provide technical training and support for CWBC website; Marketing with MS Office
· Proficient at analyzing scenarios, consulting, closing sales and negotiating with executive levels to meet customer needs
/ – / MortgageIT- a subsidiary of Deutsche Bank, Georgia
Account Executive
· Sale and Marketing of Mortgage products of diverse product lines
· Presentation and training to over area brokers
· Over % pull-thru in customer retention in month production
· Familiar with identifying markets, appraisals and housing inspections
/ – / INDYMAC BANK, Michigan/Georgia Territory
Business Development Manager
· Development of Construction Lending to area builders and brokers.
· Product Presentations and Technical Training of E-Mitts Website
· Exceptional Product Knowledge, Problem Solving and Meeting Deadlines
/ – / WELLS FARGO BANK, Michigan
Emerging Markets Specialist – Account Executive
· Highest Home Equity Sales Percentage Increase by % in
· Most Producing accounts and customer loyalty in Home Equity & FHA loans
· Emerging Markets products liaison for low – moderate homeowners
· Sale of Mortgage Products, Daily Oral & Power-point presentations, Loan Structuring, Pipeline Management, Supervised Branch office, Sponsored Seminars & Trade Shows
/ – / COUNTRYWIDE HOME LOANS, Michigan
Account Executive
· Managed Michigan and Ohio Territory providing sale and management of Prime, Construction, FHA and Home Equity Products to area businesses.
· Provided training sessions for Brokers on Desktop Originator, Loan Prospector and Pilot training for launch rollout of CWBC website.
· Achieved Sales Challenge for Top Sales of $M month in and Recognition for Most Producing Accounts in
· Recognized for most new account business
· Proficient in Compliance regulations and lending policies/procedures
· Daily Prospecting new accounts, Cold calling, and generating new referral sources
– FIRST OF AMERICA BANK, Michigan
Sales Originator – Residential Mortgages
· Conduct loan pre-qualifications, originations, respond to daily rate calls, prospecting/cold calls
· Develop creative targeted marketing campaigns to support mortgage origination defined areas
· Organize community promotions, i.e. open-house seminars, realtor services and trade show for the lending area
· Manage customer situations, administration, office personnel and monthly commissions. Functions required strong people skills, above average computer skills and organization
· Coordinate construction loan documentation and draw disbursements
· Review financials, credit reports and supporting documents for preliminary approval according to underwriting guidelines
Closing Specialist/Mortgage Loan Assistant
· Performed Residential Mortgage Closings for FHA/VA and Conventional Loans
· Prepared documentation for Construction Loans
· Promoted sale of bank products/services by recommending methods to increase marketing strategies and sells
· Constant customer service contact to assure % satisfaction and understanding of mortgage terminology and conditions
· Prepared computation of closing cost, tax escrows, insurance, payoffs, construction draws/disbursements using Omni, HOGAN & Vector systems
Commercial Lending Assistant
· Performed Administrative responsibilities to the Senior Vice President and Loan Officers
· Coordinated high volume workloads which required multiple deadlines, confidentiality and accuracy in a customer service environment
· Prepared legal documentation for various loan types which involved formation of interest payments, commitment letters, analyzing compliance regulations
Warehousing Clerk
· Processed loan request, drafts/checks, credit line advances/pay-downs and allocation of funds for wire transfers
· Shipped FNMA sold loans under strict deadlines, according to agency requirements, along with proficient quality service and professionalism
· Proficient in problem solving, negotiating and clear communication skills required
ANCILIARY ACTIVITIES
Acacia Grove Community Center, President, -
· Implemented programs for Senior and Underprivileged Youth for Non-profit Organization
· Oversee development, delegating and facilitation of finances, fundraising & administration
· Managed over employees and volunteers for operations and projects
C.A. Williams Mental Health, Advisory Board,
· Participated in providing ideas & raising funding for mental health facility
Michigan Mortgage Brokers Association, Active Board Member, –
· Represented lenders on Committee Boards such as Casino Night, Golf Outings
· Participated in panel discussions; Enrollment
Comfort Zone Retail Business – Oaks Mall, Heat Therapy Products, Owner, –
· Trained and Managed employees on sales and professionalism skills
· Provided financial management, enforced corporate compliance and policy
· $K profit on first retail business venture
Independent Beauty Consultant for Mary Kay Cosmetics, –
Imani Ministries, Facilities Manager, –
· Managed and delegated all areas of church administration
Professional Model, –
EDUCATION
Annual Certification in Fair Lending Laws, HMDA, Code of Ethics, – Present
Middleton Real Estate School,
Wayne State University – Business Administration – years
American Institute of Banking (AIB) – Real Estate Lending/MGIC courses
Cass Technical High School, Graduate
Special Skills
Typing wpm, Data Entry, MS Word, MS Excel and MS Power-point, Sales tracking systems
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