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Ann
US-New Jersey-Central
deposit ops clerk
administrative assistant
ANN T. DARCHE
P.O. Box 39 361 Mountain Lake Road Great Meadows, NJ 07838
anntie43@worldnet.att.net 908.637.0163 H 908.310.4462 C
HOSPITALITY MANAGEMENT PROFILE
Strong Customer Orientation Team Leadership Office Management
Ambitious, career-minded professional leveraging solid management background and ongoing studies in Business Management. Excellent leadership includes expertise in staffing, training and operations logistics. Outstanding planning, organization, and coordination skills. Proficient in MS Office tools. Possess basic understanding of Spanish.
BUSINESS MANAGEMENT STRENGTHS:
Process Improvements
Customer Service
Public Relations Accounting & A/P and A/R
Staff Supervision / Training
Relationship Building Billing Systems
Fiscal Management
Interpersonal Relations
RECENT EXPERIENCE
KAPLAN UNIVERSITY Ann Arbor, MI 2006 to Present
Business Management Student
Engaged in study to hone problem solving and critical thinking while enhancing management abilities; acquire strong knowledge of cutting-edge business practices, as well as how to effectively organize resources. Coursework includes proven tactics to successfully manage projects; lead and organize employees. Firm grasp of up-to-date business models and strategies to improve profitability.
FIRST HOPE BANK Great Meadows, NJ 2005 to 2006
Deposit Operations Clerk
Assisted customers with check orders, and resolved discrepancies, and liaised between customers and call center. Instrumental in streamlining processes to improve operations flow.
PREVIOUS EXPERIENCE
MANUFACTURERS GENERAL SALES, INC. Whippany, NJ 7 years
Office Manager
Managed day-to-day office activities; workflow including extensive interaction with manufacturers, distributors and retailers. Tracked sales, reconciled commission statements and processed payment to sales staff. Trained and supervised 10 sales staff and coordinated all travel arrangements.
Key Achievements:
Held pivotal role in developing and managing all product and office procedures. Streamlined office procedures resulting in improved accuracy.
Developed and introduced effective Commission Reconciliation process.
MASDA CORPORATION Whippany, NJ 10 years
Office Manager
Managed and directed daily logistics of wholesale distributorship. Scope of accountability included A/R and A/P and payroll, invoicing, cash management, inventory control, and customer account management. Oversaw staff of 50, to include training staff and conducting new-hire orientations.
Key Achievements:
Introduced new office policies and procedures that notably increased department productivity.
Improved billing process leading to superior accuracy on invoicing.
EDUCATIONAL BACKGROUND
KAPLAN UNIVERSITY Ann Arbor, MI
Bachelor in Business Management (anticipated 11/2008)
Presidents List ~ Deans List
COUNTY COLLEGE OF MORRIS Randolph, NJ
Associate of Science in Applied Science
Professional Associations:
Kaplan University chapter of the Collegiate Entrepreneurs Organization, member since 2007
Alpha Beta Kappa National Honor Society
Technical Proficiencies:
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