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Sherry
US-California-Los Angeles
10+ yrs
No
Yes
Entrepreneur
Explore new industries, add-value with strengths, grow within company, lead and follow and confidently deliver quality results ethically and timely.
PROFESSIONAL PROFILE
Prudently delivers excellent business analysis, workflow management and process improvements with a personable, self-starter, and professional approach led by integrity and a positive work ethic.
STRENGTHS:
(1) Analytical ~ cross-functional approach for optimal, quality results
(2) Problem-Solver ~ creative, constant and effective solutions to complex concepts
(3) Visionary ~ innovative, passionate and committed
(4) Responsible ~ maximum production with expert time management
(5) Quick-Learner ~ flexible in vigorous work environments
Proficient in MS Word, Excel, Access, PowerPoint, Outlook, Visio, Internet Explorer, Junxure (CRM), SAP, PeopleSoft, Hyperion (Essbase), Crystal Reports/Business Objects (EPM), Canvas X Win/Mac.
Network in LAN, VPN, TCP/IP and SMTP.
WORK HISTORY
SELF-EMPLOYED, Tarzana, CA 2009
Working on two patents (design and utility), freelance
consulting (implement creative and effective business growth strategies) on a variety of projects
PANAVISION, Woodland Hills, CA 2008
Contractor, Worldwide Technical Marketing
* Executive level reporting onsite and to 65 subject matter experts in 25 global locations
* Developed weekly business updates, improved operating performance, assisted with special projects
Achievements
* Worked with senior executives, clients and vendors to increase business initiatives
* Managed expenditures, organized surplus capital, participated in product strategy meetings
CITIFINANCIAL, Agoura Hills, CA 2006 – 2007
District Assistant – Executive Offices, Retail Sales
* Worked with 4 offsite District Managers and 26 remote sales and service branches
* Responsible for improving branch service levels, streamlining operating costs, compiling financial reports
Achievements
* Organized the region’s corporate operations, sought effective internal communication
practices, optimized HR administrative procedures and improved budgetary constraints
* Assisted in the design, consistency and management of accounting and administrative reports
* Contributed to branch production and profitability, mindfully accentuating employee
appreciation, teamwork and relationship marketing
WASHINGTON MUTUAL, Chatsworth, CA 2002 – 2006
Senior Administrative Assistant, Operations
* Worked with 10 Team Managers and 100 operational employees for 2 Fulfillment Centers
* Gathered, analyzed and reported key business drivers daily, recommended improvement processes
to senior management monthly
Achievement
* Reduced controllable expenses including contingency staffing, demonstrating initiative
* Aligned staffing with Sales’ vision, attained monthly run rate goal for 4 consecutive months
* Partnered with HR to ensure adequate training and development, revised performance measures
* Contributed to QA’s revised evaluation process, 40% error trend reduction in 2 months
Senior Administrative Assistant, Regional Sales
* Worked with 21 branches to aggressively meet/exceed monthly sales goals, annual business plan
* Responsible for narrative reporting on benchmarking, data-driven / SWOT analysis and evaluation
processes to management, recommended written actionable strategies and solutions
* Actively resolved escalated customer issues within corporate and Federal policies and standards
Achievements
* Forecasted and reported monthly performance drivers with 90% accuracy rate
* Appointed 4-month concurrent administrative role to offsite senior executive to aid in Division’s fast-changing needs, successfully meeting multiple deadlines with timeliness, accuracy and dedication
* Enthusiastically accepted 5-month executive-level position during regional realignment,
supervised 10 Sales Managers and 366 FTE while assuming administrative responsibilities
Executive Leadership Achievements
* Comprehensive database structuring, standard queries and the partnering with internal
departmental experts exceeded half-year performance deliverables
* Cut operating costs 25%, demonstrating good judgment and proactive thinker
Administrative Assistant, Call Center Sales & Service
* Worked with 7 Team Managers and 75 employees for inbound Call Center (and eCommerce) sales
* Responsible for strong compliance systems, P&L reporting, fostering internal/external partnerships
Achievements
* Named Project Coordinator for Windows XP deployment, Computer Telephony Integration
Implementation, Site Logistics and Migration and Business Continuity Plans
* Cultivated and/or led community and interdepartmental events, averaging 95% participation
ACADEMIC BACKGROUND
CONTINUING EDUCATION
* Operational Excellence, 2005
* Cycloan: Market Management, 2005
* Situational Leadership® II, 2005
* The Strategic Coach Program, 2002
VOLUNTEERISM
* Miami University Alumni Association, SoCal Fundraising Chapter, Director, 1999 – Present
* California Hospital Medical Center Foundation, Volunteer, 2001 – 2004
* Avon Walk for Breast Cancer, Volunteer, 2003
MIAMI UNIVERSITY, Oxford, OH
* Bachelor of Science in Finance with apprenticeship at Prudential
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