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Youth Works Helper
To obtain a position in the Business Technology Or Hotel field that would utilize skills acquired through vocational training.
SUMMARY OF QUALIFICATIONS
Can type 40wpm and use 10-key calculator proficiently.
Trained in Microsoft XP version, Word, Excel, Quantro Pro and IBM Personal Typing System II.
Able to do accounts payable, accounts receivable, sales journal, cash receipts, cash payments, cash payments journal, prepare sales invoices, as well as, the General Ledger Journal.
Able to post 3-column customer accounts and reconcile subsidiary ledgers with their controlling account in the general ledger.
Able to file records and maintain a systematic filing system.
Can calculate employee earnings to determine gross wages, prepare payroll records and paychecks.
Able to answer telephones, direct calls and take messages.
Able to communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints.
Able to operate office machines, such as photocopiers and scanners, Facsimile machines, voice mail systems and personal computers.
Able to maintain and update filing, mailing, and database systems, either manually or using a computer.
Hotel Management Trainee
Able to operate credit card machine and authorization modem, and key card machine.
Familiar with the use of rooms, folio trays and voucher racks.
Trained with materials from The Hotel/Motel Lodging Association on front office operations such as, individual and group reservations and the procedures for rooming a guest as well as cashiering procedures with regard to balancing the cash drawer and common policies for credit card settlement.
Folio management is also within my expertise. I have experience with creating new folios, posting transactions, room rates and taxes, posting transactions to the city ledger, posting transactions to the advanced payment control account and the preparation of the end of the end of the shift reports.
Able to follow procedures for fire drills and emergencies, as well as, the use of the hotel security systems.
Trained on the identification of personal health and safety hazard according to OSHA guidelines and the “Right to know” act.
Excellent customer service skills and able to work harmoniously with diverse races, sexes, ages and cultures.
January 2007 Red Rock High School Lopez, PA
October 2007 High School Diploma
January 2007 Red Rock Job Corps Center Lopez, PA
January 2008 Business Technology/Hotel Management
January 2007 Red Rock Job Corps Center Lopez, PA January 2008 Business Technology, Data Entry, Office Assistant, American Hotel/Motel Lodging Association Certification
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