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Patricia
US-Ohio
Logistics consultant
To secure a position in the field of transportation logistics. To utilize my my expertise in sales, marketing, client relationship management and troubleshooting to grow an organization.
Patricia Baswell
1486 New Milford Rd.
Atwater, OH 44201
330-325-1771
PJBaswell@aol.com
Objective
Seeking a Logistics position utilizing my vast transportation experience, interpersonal skills, problem solving and decision-making skills, and my entrepreneurial spirit.
Customer Service Agent II 2005-2006
FedEx Freight
· Consulted and assisted customers in LTL services.
· Provided rate quotes for current and prospective customers.
· Successfully re-opened several major accounts.
· Utilized ACCOPS and CLARIFY systems.
· Sold and booked expedited freight shipments.
· Evaluated freight lanes for utilization.
· Exceeded monthly sales goals by 264%
· Generated upgrade revenue in excess of $250,000.00.
· Nominated for “ Employee of the Month”.
Owner/Sales Manager 1980-2005
Above and Beyond Transport
· Developed business plan, advertising and marketing programs, and analyzed overhead and expenses to maximize profit potential.
· Generated 90% of sales from strong referral business.
· Selected and purchased capitol equipment and supplies.
· Gained extensive expertise in sales, marketing, client relationship management and troubleshooting as an entrepreneur.
Auditor
Commercial Traffic Company 1990-1993
· Performed post-audit of U.S. military household goods freight bills.
Patricia Baswell
Page 2
Assistant Traffic Manager 1979-1984
Coastal Tank Lines
· Supervised 10 rate analysts and department secretary.
· Interpreted BCC and CTTL tariffs.
· Updated and assisted in developing computerized billing.
· Conducted rate studies and published new rates.
· Instrumented combining customer service department within the traffic department.
· Increasing sales by 23% within the first year of customer service department.
University of Akron 1973-1975
· Associate Degree in Secretarial Science and Transportation.
· Currently a junior at the University of Akron.
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