Computer Network and Security Instructor Resume
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SUMMARY OF TECHNICAL SKILLS
• Operating Systems: Linux, WinNT, Win, MS DOS, Win and .
• Applications: Microsoft Office Suite
• Language: SQL, PL/SQL
• Hardware: Assembly and configuration and troubleshooting PCs and Servers.
• Networks: TCP/IP, Ethernet and Fiber and RF network connectivity
• CISCO: Configuration of Cisco routers, switches and Cisco Wireless Bridges
• Soft Skills: Result oriented, self-driven, highly motivated and a team player.
• Others: Conversant with ISO procedures and standards.
PROFESSIONAL EXPERIENCE
Jan to Present High-Tech Institute Inc. Marietta, GA
IT Instructor
• Teaches Certification courses: Linux Administration, CCNA, Cisco Security, Net+, Microsoft Exchange, and Windows Server.
May to Oct. Darwin Networks, Inc. Atlanta, GA
Field Service Engineer/Team Lead
• Designed, implemented and supported our routed network in our South Eastern market.
• Test and turn-up of T circuits
• Configured Cisco switches and routers for deployment to our new sites.
• Configured VLANs and Frame Relay
• Configured Cisco Wireless Bridges.
• Configured TCP/IP, DHCP, RAS, VPN
• Performed site surveys to advice the company on what network solution to implement.
• Trained new employees.
Nov. to May, Think Resources/Darwin Networks, Inc. Atlanta, GA
Network Contractor
• Provided system administration to the office and network solutions to customers. These duties included, allocating system resources to users, managing system security, managing disks and file systems, resolving connectivity issues, configuring TCP/IP, RAS, DHCP, and setting up LANs for our commercial customers.
Jan, to Oct, GE Capital ITS Alpharetta, GA
Systems Integration Team Lead
• Supervised a night team to undertake time critical assignments. Assignments included assembling of desktops and servers, installing hardware and software, running the IBM Authorized Assembly Program (AAP), setting up networks and connecting them, and configuring protocols such as TCP/IP. I also performed manual and unattended installation of Operating Systems such as Win NT, , and . Our several clients included, State of Kentucky, Bank of America, SunTrust Bank, Blue Cross Blue Shield, Federal Reserve Bank, IBM etc
• Additional duties also involved provision of desktop and phone support to our clients and staff. These duties involved provision of total network solution to our clients whenever necessary.
May, to Dec, GE Capital ITS Alpharetta, GA
Systems Integration Technician
• Was part of a team that successfully completed a multi-million dollar YK project with Nations Bank. The assignment involved flashing the bios, upgrading their entire system, establishing dial-up connectivity, and setting up networks and connecting them.
• Upgraded and configured hardware and software for our clients including Mobil Alabama Department of Police, Florida Hospital and Wake Forest University. The different systems worked on included IBM, Compaq and HP servers, desktops and laptops.
• All troubleshooting issues were resolved on either the configuration lab, phone or customer sites.
Sept, to May, Olsten/GE Capital ITS Alpharetta, GA
Contractor/PC Technician
• Installed software and hardware involving networks, and configured Point of Sale, and desktops.
• Was part of a team that successfully completed a multi-million dollar contract with Pier One Imports, assembled their Point of Sale, created secondary servers and connected them to the network.
• Most of the troubleshooting of conflicts involving the Point of Sale were done on phone and sometimes involved traveling to customer sites.
May, to Sept, Computer Concept Company Decatur, GA
Computer Technician
• Provided Helpdesk and Technical Support for customers and involved in pre/post-sale of systems.
• Assembled, and repaired desktops and laptops, and also installed networks.
Aug, to April Office Max Inc. Pittsburgh, PA
Computer Sales Associate
• Assisted customers with features and operations of computer, and electronics products and accessories. In some situations, assisted customers in installing and upgrading their computers.
EDUCATION
• University of Science & Tech., Ghana. : B.Sc. Geographic Info. Systems (G.I.S.)
PROFESSIONAL TRAINING
• VisualToday.com, Atlanta, GA : Oracle Database vi
• Darwin Networks Class, Atlanta, GA : Cisco Firewall Training
• Torsyss Class, Los Angeles, CA : Elastic Networks Training
• Darwin Networks Class, Atlanta, GA : Wireless Networks
• NRI Schools, Washington, DC : Unix, Networking with Windows NT
• Teksystem Strategic Lab, Atlanta, Ga. : A+ PC Technician Course
PROFESSIONAL CERTIFICATIONS
• Cisco Certified Network Associate (CCNA)
• Microsoft Certified Systems Engineer (MCSE)
• Microsoft Certified Professional + Internet
• Microsoft Certified Professional (MCP)
• A+ Certified PC Technician
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