Women's Job List

Office Manager Resume


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Resume:







Summary of Qualifications

• Twelve years of excellent customer service experience
• Two years of management over - employees
• Professional in appearance and presentation
• Great at building lasting relationships with clients and co-workers

Professional Experience

Harry and David (Specialty Foods retail store), Leawood, KS and Cabazon, CA

Key Holder - -
• Supervised - employees.
• Coordinated store opening or closing; daily.
• Made bank deposits; nightly.
• Guided the disbursement of weekly shipments and assisted in maintaining optimal inventory.
• Analyzed store fronts to insure they were properly faced and ready for store opening; nightly.

Choice Point Inc., Overland Park, KS

Department Manager
• Assisted in coordination of all aspects of moving an entire phone unit and clerical staff.
• Recognized as a critical employee in the transition of an entire office to another location.
• Maintained office morale during office relocation and shutdown.
• Supervised - employees.
• Same duties as Office Manager (below).

Office Manager -
• Interviewed, hired, and terminated office personnel.
• Supervised - employees.
• Managed payroll paperwork for approximately employees.
• Trained new personnel in order to provide the highest quality of customer service.
• Coordinated all aspects of setting up remote representatives (home offices).
• Counseled employees on work related as well as personal problems.
• Managed and routed all incoming calls to the phone unit.
• Created and maintained spreadsheets used for many office applications or duties for approximately employees.

Staff Assistant
• Performed the duties of Office Manager when the office manager was not in the office.
• Acted as sole customer service contact for very critical client.
• Trained as back-up for all office personnel during absences or as needed to handle overflow.

Data Entry Clerk
• Sorted paperwork based on customer requirement’s to determine type of work to be completed.
• Selected to learn and use specialized software to fulfill customer requirements and needs.
• Trained to replace or back-up all office personnel when needed.
• Run noon and evening electronic transmit.