Customer Service Representative Resume

Posted on: 2007-04-25

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Resume:

Dec ‘ - Feb ‘
Contacted debtors of a large cellular company concerning their past due and closed accounts. Data Entry, Multi-lined phone, problem solved to resolve a quick way for the debtor to clear up the debt.

Telephone Banker
Washington Mutual Bothell, WA May ‘ - Feb ‘
Answered in-bound calls for account holders, identified and handled customer inquiries, cross sold new and different products that would benefit the customer, problem resolution, used multi-lined phone, applied customer service policies

Teacher’s Aide
Green River Community College Auburn, WA Jan ‘ - July ‘
Helped students study for tests, graded papers, programmed NCR cash registers, set up new filing system, helped teacher use computer, data entry, multi-lined phone, made copies.

EDUCATION

Business Technology & Customer Relations
Computer Literacy
Edmonds Community College Edmonds, WA
Mar. ‘

Cashier/Checker Training
Green River Community College Auburn, WA
Dec. ‘