Customer Service Resume

Posted on: 2007-03-05

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Resume:

Carmen Cruel
Osborn St. Apt.H



Strengths:
• Bilingual/ Spanish-Written and Verbal
• Strong verbal and communication skills
• Articulate, persuasive, and quick thinker
• Ability to multi task
• Organized, reliable, and a team player
• Solid analytical, research, and problem solving abilities

Experience:

Mini Max Brooklyn, NY /-/
Customer service Representative- Assisted customers with the selection and purchase of retail items. Worked with the store manager to investigate and resolve customer concerns. Restocked merchandise as needed throughout the store.

Wendy’s O.F.H Brooklyn, NY /-/
Cashier- Assisted customers with the selection and purchase of their food. Balanced monetary transactions on a daily basis. Communicate effectively with customers and management staff. Assure quality service is given to customers.

Maxima Reyes Bronx, NY /-/
Tutor- Assisted supervisor with monitoring the child’s academic performance. Tutored child after school with homework. Organized daily math and reading curriculum activities. Communicated affectively with parent and child.

V.I.M Brooklyn, NY /-/
Customer Service Representative- Assisted customers with the selection and purchase of retail items. Processed and verified customer account information. Maintained and updated account payable and account receivable records.

Computer Skills: Familiar with Windows XP, Microsoft Word

Education: The School for Legal Studies, Brooklyn, NY- High School Diploma
City College, New York, NY-/-/

References: Available upon request