Program Manager Resume
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Resume:
Objective
To obtain a position that will allow me to utilize my expertise in training and program management skills along with my Masters level educational background.
Summary of Experience
Fifteen years of Intel experience in roles ranging from program manager of automation training to instructor, instructional developer for web and traditional training material; to process engineering technician. Vast knowledge of factory systems and start-ups and have taught more then a thousand classes to technicians, managers, engineers and vendors. I have lead domestic/international Virtual Factory (VF) teams and have demonstrated commendable customer relations that include attention to detail and results orientation. Having exceptional writing and verbal communications skills I have
the ability to communicate and network with customers effectively in various environments including email.
Education
M.S., Human Resources/Organizational Development University of San Francisco –
B.S., Organizational Behavior University of San Francisco –
A.A., Liberal Studies Mission College, Santa Clara, CA -
Work History
Intel Corporation, Santa Clara, CA
Program Manager - Automation Training ( – Present)
• Develop project plans based on product requirements and supporting project sub-plans.
• Develop project success criteria, success thresholds and project priorities.
• Identify project objectives, deliverables, constraints and principal work activities, with project sponsor.
• Manage projects throughout the project life cycle ensuring that work is conducted effectively.
• Manage the impact of scope changes within established time, cost and quality constraints/priorities to meet project objectives and relevant stakeholder’s needs.
• Identify audience and the impact of implementing a new automation product.
• Work with customers to identify instructors for new or revised application training, planning and implementing train the trainer sessions for instructor training.
• Deliver software application classes to new hire technicians, engineers, assignees and vendors.
• Create and develop training material and job aids.
• Communicate application changes to end-users via email and maintain the Automation training website posting training material and updates for new and revised automation applications.
• Authorize privileges using Enterprise Access Management (EAM) and Automation Channel Interface (ACI) for various automation applications that require training.
• Maintain the Automation Training Help web page used to post changes, requirements and user guides.
Instructional Developer ( – )
• Design and edit training materials for Automation, Thin Films, Planar, Litho, FSG and Metrology areas working with various online web tools: One Stop Training, TEDS.
• Partnered with engineering locally or in other domestic/international sites to develop effective training materials for new technology start-ups.
• Ensured the checklist for new processes were submitted on or ahead of schedule.
• Lead Virtual Factory Training teams for Thin Films and Planar to ensure synergy and continuous improvement.
• Assist in maintaining the Training Department web page.
Process Engineering Technician ( – )
• Promoted from sputter technician to engineering process technician. Assisted with the Anelva startup and tool qualification, maintained specs, response flow checklist (RFC’s), and also tracked monitor and abort trend charts to ensure the quality and stability of tools. Received an Anelva team award for fastest startup in VF.
• Assisted with P AMAT startup and tool qualification, trained on P in DB-Oregon to deliver training to D-Santa Clara technicians.
• Thin Films Functional Area Coordinator and Peer Trainer. Trained numerous technicians on P/ processes.
Process Equipment Development Technician – Intel Contract Employee ( – )
• Conducted a Varian M sputter evaluation and generated a final report for engineering in preparation for choosing an alternative tool for P.
• Worked closely with Applied Material and Sematech to perform equipment and process burn-in on P Applied Material ILD.
• Supported Diffusion operations during the closure of Fab .
Seeq Technology Inc. San Jose, CA
Associate Engineer Programmer ( – )
• Maintained and modified flowchart programs, and trained users to utilize reports.
• Tool owner for electrical testers, responsible for maintenance and calibration.
Advanced Micro Devices, Sunnyvale, CA
Diffusion and Thin Films Lead ( – )
• Setup daily priorities and trained operators.
Siliconix, Inc., Santa Clara, CA
Assistant Supervisor - Diffusion ( – )
• Setup daily priorities and trained operators.
Professional Skills:
• Experienced trainer and team player
• Excellent listening, communication, interpersonal, and presentation skills.
• Ability to work effectively with all levels
• Self starter with exceptional organization skills and the ability to multi task and work well under pressure in a fast pace environment.
• Strong work ethic and customer service skills
• Proficient in Microsoft Office (PowerPoint, Excel, Microsoft Word) Frontpage, Outlook, and PhotoShop.
Community Involvement
• Intel presenter/volunteer for: TechBridge, National Engineering week, Girls Achieving in Non-Traditional Subjects, Intel Computer Club House, San Jose State University Career fair and Stanford University Society of Chicano & Latino Engineers and Scientists students.
• Hosted Intel Kids to Work Day Diversity Workshops for the past years.
• Junior Achievement volunteer teaching Personal Economics’ at Fischer Jr. High in San Jose, CA.
• Hosted a teacher at Intel through the Industry Initiatives for Science and Math Education (IISME) eight week summer program.
• Spanish translator for Intel Costa Rica Educator Summit.
• Tutor for elementary school students living in the Emergency Housing Comsortium Homeless Shelter in San Jose, CA.
• Parent advisor for the Black Student Union at Evergreen Valley High School in San Jose, CA.
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