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administrative receptionist Resume
PERSONAL OFFICE ASSISTANT Resume
MARIA
US-California-Silicon Valley/San Jose
Senior Office Specialist
To contribute my knowledge and grow with a company whether it is a small business or a corporation.
MARIA B. ALVAREZ
173 Adler Avenue #2, Campbell, CA 95008
(408)329-8233 • (408)376-0268 • kaymae12@aol.com
ADMINISTRATIVE - SECRETARIAL
17-years business and legal administrative professional with diverse skill set experienced in various capacities, environments, complexities and work scope. Equally comfortable as a soloist and contributor in support of achieving business goals. A quick learner, demonstrates willingness to master new tasks and strives for quality and efficiency.
PROFESSIONAL HISTORY
SENIOR OFFICE SPECIALIST
Santa Clara Valley Water District, CA / Contractor, Apple One Employment
April 2006 to November 2006
Executed clerical, secretarial and administrative support to an assigned unit manager. Developed and implemented electronic records management system, provided information and assistance to the public regarding division policies and procedures. Responsible for administrative functions to ensure the smooth operation of the unit.
· Researched and assembled information from a variety of sources for the completion of forms and preparation of reports for field engineers and management.
· Responded to questions, inquiries or complaints from the public or outside agencies regarding field operations including construction projects, enforcement of District ordinances, trash/debris and graffiti removal.
· Received, prioritized and organized incoming work; maintained logs and records of work received; delegated work to staff and followed up to ensure completion of assignments.
· Oversee the storage, maintenance and retrieval of a wide variety of active/inactive District records, information and files; maintained the classification and indexing system for active/inactive records.
· Prepare analytical and statistical reports on operations and activities.
ACCOUNTING ASSISTANT / OFFICE MANAGER
Pelio and Associates, Inc., Saratoga, CA / Contractor, Apple One Employment
December 2005 to April 2006
Responsible for maintaining real estate financials and ensuring accounts payable sustains a positive cash flow. Managed administration of individual entities to ensure accounts are up-to-date with weekly reports and property management tasks and action items are complete in a timely fashion.
· Produced and analyzed reports of delinquent rent, certificate of insurance updates and tenant vacancy list.
· Posted and deposited checks on a daily basis to ensure funds are available for accounts payable.
· Maintained property and office filing system as well as separate ledgers for each entity.
· Provided clerical support for management in word processing and administrative tasks.
OFFICE MANAGER
Bay Elite Realty and Mortgage Company, Inc.,
San Jose, CA February 2005 to October 2005
Direct support to brokerage owner and two agents with business developments, transactions, pending files and administrative tasks. Collaborated and interfaced with clients, associates, sales representatives and vendors. Daily interaction with title, appraisal and lending companies to include real estate and mortgage tax transactions.
· Responsible for planning and scheduling owner’s agenda, weekly appointments and activities.
· Coordinated and planned weekly real estate loan trainings and seminars.
· Maintained and organized property/client filing system and office operation.
FRONT OFFICE DENTAL ASSISTANT
Dr. David J. Alwyn, DDS, San Jose, CA
January 2003 to January 2004
Ensured efficient organizational operation of front desk and administration to include support with examination room preparation, sanitation of dental instruments and servicing patient scheduling/follow-up.
· Inputted, maintained and managed new/existing patient data into Dental Mac database system.
· Responsible for accounts payable and receivable ledgers of dental and office supplies.
· Administrator of insurance claims and patient statements.
· Accountable for insurance benefit verification, eligibility and claim follow-ups.
· Maintained and organized patient records and filing system archive.
LEGAL SECRETARY
Law Office of David Weaver, San Francisco, CA
November 2000 to November 2002
Assisted in preparation and proper filing of motions, discovery disposition and hearing notices to include briefings, memoranda and exhibits. Provided quality and thorough completion of legal documents: proofread, formatted and ensured compliance with court requirements, policies and guidelines.
· Typed and completed summons and complaints for court filings.
· Managed calendar timeline, tracked due dates and statues of limitations.
· Liaison between insurance companies and clients with settlement negotiation.
· Contacted and followed-up pending client cases.
ADMINISTRATIVE ASSISTANT
Pacific Development Partners, LLC.,
Los Angeles, CA May 1994 to November 1999
Direct support for seven principal partners of property management firm. Efficient and professional tasks included typing client and investor proposals, agreements, contracts and correspondences.
· Managed office personnel, handled and executed front office operation decision-making.
· Administrative duties included, but not limited to filing, telephone operation, and office supply inventory.
SKILLS AND COMPETENCIES
· Network system and multiple server environment; archive management of files/records
· Microsoft Word, PowerPoint, Excel, Outlook, Access, Publisher and Works
· Accounting software including Quicken, Skyline and ADP Payroll
· E-Filing legal software, Dictaphone and mail merging
· Real estate loan processing and underwriting
· Project planning, management and multi tasking; detail oriented and highly organized
EDUCATION
· 2005 - Certificate of Continuing Education in Real Estate and Property Disclosures, World Savings.
· 2005 - Studies in real estate licensing and mortgage loans, Universal Marketing Group.
· 1985 - Bachelor of Arts and Sciences, Philippine Women’s University, Manila, Philippines.
REFERENCES AVAILABLE UPON REQUEST
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