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Tajmah
US-Illinois-Chicago
Contract PC Technician
An opportunity where a background of being detail oriented, strong computer skills and attentive to customers is valued.
s in defined territories.
November 2003 – February 2005
Country Insurance
Agent
Naperville, Illinois
Solicit business of current and prospective clients. Monitor current customer programs for cross sell opportunities. Build book of business through referrals and lead generation programs. Complete required paperwork as well as account updates. Cold call on a daily basis.
August 2002 – May 2003
Verizon Wireless
Business Account Executive
Schaumburg, Illinois
Generate new business in an assigned territory by self-generating leads. Make calls on both prospective and existing business customers. Conduct professional sales presentations. Complete required paperwork in a timely manner to meet departmental deadlines and close the sale. Attend after hour networking functions to promote the Verizon Wireless image and lead generation.
May 2001 – May 2002
IntelliSpace
Account Executive
Chicago, Illinois
Lead generation via cold calling and networking to identify small to large company prospects for Internet service. Manage and farm existing accounts for new business opportunities. Responsible for attainment of monthly quota.
October 2000 – May 2001
IntelliSpace
Field Operations Technician
Chicago, Illinois
Surveyed and determined electrical, telecommunication equipment and cabling requirements. Created detailed diagram layouts. Proposed all aspects of POP build-outs including cable distribution pathways and electrical outfitting required for the company’s implementation of service delivery.
ADDITIONAL EXPERIENCE
October 1987 - May 1994 (Reserves)
United States Air Force
Commissioned Officer, Lieutenant Honorable Discharge
December 2004 – Present
Tek-Source
Technician
Egan, Minnesota
Install,uninstall and troubleshoot POS systems. Replace power supply units on various computer systems. Submit proper documentation for proper billing. Package damaged units for return. Complete software upgrades.
LICENSES
P & C, Health and Life
EDUCATION
April 2003 – September 2003
Techskills, Hillside, Illinois
A + Certification Training
December 1986
Grambling State University, Grambling, Louisiana
B.S., Criminal Justice
Computer Skills
Win 95/98, 2000, XP, Win 3.1, Dos 6.22, Microsoft Office, Excel, Access, Power Point, Word, Word Perfect, Real Player,
Troubleshooting PC's, Internet Explorer, Microsoft Outlook, E-Mail, Internet, Adobe Acrobat, Netscape Communicator/Navigator,
Quicken, Installing and Upgrading Routers, Goldmine, POS Installations.
Certifications
Computer Technical Support, Computer Fundamentals, AOL 5.0, Windows 95, Visio 5.0, Internet Industry Knowledge, Microsoft
Word 97 Fundamentals, Blackberry, Strategic Selling, ACT.
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