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FINANCE MANAGER Resume


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Resume:








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SUMMARY OF QUALIFICATIONS
Extensive experience in customer relations. Strong analytical skills coupled with productive and efficient work habits. Attended numerous customer service and sales training seminars. AFIP certified.

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EXPERIENCE


Mountain States Toyota, Denver, CO,

Finance & Insurance Director/Manager
• Implemented new processes/procedures to expedite deal turn and minimize RTF deals.
• Worked with sales desk to ensure proper deal structure.
• Communicated with credit buyers and their superiors to obtain loan approvals.
• Maintained CIT average compliant with corporate standards.

Planet Automotive, Golden, CO, -

Finance & Insurance Manager, -
• Worked with sales desk to ensure proper deal structure.
• Assisted sales personnel and sales managers during negotiation of retail/lease deals.
• Communicated with credit buyers and their superiors to obtain loan approvals.
• Completed all necessary documentation for retail/lease transactions with customers.
• Achieved day CIT average, reduced department charge backs and systemically eliminated deal carry-over while serving as interim department director.
• Maintained CSI score above national average.
• Assisted GSM in obtaining special financing programs with a local lender.
Assistant to the GSM/Business Development Manager, -
• Created and maintained reports targeted at increasing sales productivity and monetary gain.
• Created annual sales forecast report.
• Assisted with all aspects of salesperson training.
• Provided administrative support.
• Coordinated trades with other dealerships (Honda) and assisted with additional inventory related tasks.





Kenmaura Hughes
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Showcase Pontiac*GMC*Mazda, Phoenix, AZ, -
Berge Mazda*Volkswagen, Mesa, AZ, -

Automotive Sales/Leasing Consultant and Internet/Fleet Sales Manager
• Assisted customers in finding the proper vehicle to fit their needs and budgets.
• Made preliminary trade-in evaluations, credit assessments and structured deals accordingly.
• Worked with “after-market” specialists to ensure quality and timeliness of optional accessory additions.
• Extensive customer service/relations.

Conseco Finance Corp. (Formerly Greentree Financial Servicing), St. Paul, MN,

Inventory Control Specialist
• Analyzed new repossessions and determined the best method of disposition to achieve recovery objective.
• Maintained strong, symbiotic relationships with Conseco dealers that marketed repossessed collateral and established new retail outlets.
• Reviewed all repossessed accounts for fraud and over-advancement.
• Contacted originating dealers regarding cancellations of “back-end” products.

Saturn of Colorado Springs (A division of Phil Long), Colorado Springs, CO,

Business Development Director’s Assistant,
• Maintained data base of perspective customer and owner information.
• Created and reconciled marketing plans for sales consultants on a daily basis.
• Created weekly progress and forecast reports for sales team leaders.
• Trained Assistants and Directors for Business Development Departments in “sister” dealerships.
• Provided administrative assistance for all management personnel.
Receptionist/Customer Service,
• Answered and directed incoming phone calls on a multi-line system.
• Reconciled inventory on daily basis.

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EDUCATION

BA, Political Science with Emphasis in Russian Area Studies, , The Colorado College, Colorado Springs, CO