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Project Manager Resume


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Resume:


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Education Department Volunteer
Instill as sense of wonder, respect and stewardship for the Pacific Ocean, its inhabitants and ecosystems. Conduct guided guest interpretation at assigned areas of duty. In my short tenure with the Aquarium, I was selected on my very first day on the floor to do live presentations interpreting at the Ray Pool exhibit for Aquarium guests and share my enthusiasm for our aquatic animals. This privilege is usually reserved for volunteers who have at least three months of service or more.

Resource Management Services, Inc. Santa Fe Springs, CA /- /
Project Manager
Management of consulting projects from sale to contract fulfillment. Developed and maintained database to optimize audit performance and development of audit reports. Edited audit reports and delivered results to ensure quality of final analysis and recommendations. Developed and maintained flow charts for all audit project operations. Assisted in trade conference planning, preparation and administration. Assisted in production of trade related materials including research, editing and final production assistance. Trained all personnel on the use and upkeep of Maximizer Enterprise database. Stayed abreast of latest developments in collection industry auditing standards and work with staff to continue to refine, update and develop existing consulting projects. Contributed research and development skills to refine and create new RMS publications. HR duties included recruitment of new hires, writing job descriptions, and training of new hires. Participated in and improved upon operational developments within RMS as needed. While working with Resource Management Services, I contributed to the development of several new audit products, hired five members of the office staff and increased efficiency in business operations freeing the President to focus on new business development and client relations.

Adopt-A-Highway Maintenance Corporation - Costa Mesa, CA /- /
Database Administrator
Monitored database activity and obtained feedback from all users to analyze and fine-tune database performance. Served as on site technical resource for application and data users and management. Provided technical guidance to Information Systems contractor in the investigation, analysis and resolution of database problems. Developed and applied procedures relating to database and application security, including access authorization protocols. Ensured that databases can be restored quickly and completely from backup files. Monitored and enforced usage of database integrity standards. Identified and advocate beneficial change opportunities. Performed data entry for all new contract processing and lead generation imports. Trained and supervised data entry procedures for all inputting information into the system to ensure data integrity. Assisted sales manager in development and implementation of sales and marketing goals. Ensured accurate development and maintenance of mailing lists for the targeted distribution of the company’s marketing campaigns. Developed and ran month end and ad hock business reports as requested by management. I was honored with the Adopt A Highway Commitment to Excellence award for the th quarter of . I was also awarded the monthly “Making a Difference” award in April of for showing unwavering commitment to our database integrity by working with the staff and putting in overtime hours to redesign the user defined fields and purge the contact database of all outdated material.

GE Appliances Southwestern Division - Orange, CA / – /
Region Administrator
Provided administrative support for the southwestern sales region. Provide pro-active assistance and analytical support to customers, Sales Representatives and Region Managers as needed. Acted as a liaison between customers, region and corporate office to resolve any conflicts and ensure optimal productivity. Setup and maintained necessary operations databases and files. Managed AR/AP in coordination with the corporate office and regional office. Provided basic technical support and maintenance for computer systems and office equipment. Position required outstanding interpersonal skills, including customer relation skills and telephone skills, exceptional computer proficiency and excellent organizational skills. In the year I worked at GE appliances I was singularly responsible for reducing base costs by over $,., accounting for a % reduction in total operating costs for the region.

GE Capital Mortgage Services - Irvine, CA / – /
Administrative Sales Support
Responsible for providing support functions for the RVP and staff of Western regional office. Interpersonal skills were necessary for serving as a liaison for the RVP and the corporate office. Position required proficiency in obtaining, organizing and arranging reports for sales representatives and RVP. Math skills and basic accounting knowledge were required to process accounts payable and accounts receivable for the branch. A proven high level of proficiency with computer programs such as Siebel, Access, Excel, and Microsoft Word, Act and Microsoft Netscape to keep records current. Due to my proficiency with software and computer systems, I was hand picked by upper management to serve as backup to the Siebel Server Administrator. I also received a management award for the assistance I provided in the transition from Act to Siebel for the national sales force.

GE Capital Mortgage Insurance - Irvine, CA / - /
Loan Counselor
Loss mitigation functions to primarily include solicitation of workout packages to delinquent borrowers holding mortgages insured by GE Capital Mortgage Insurance. Gained the ability to obtain financial information from delinquent borrowers. This position required the capacity to work with lenders and borrowers to help reduce or eliminate the consequences of foreclosure, as well as demonstrated competence with computer programs such as Access, Excel, and Microsoft Word. During my employment at GE Capital Mortgage Services, I was involved in a quality project designed to improve the cycle time of the workout department. I personally helped to design and implement a system for tracking calls and keeping track of our workload using Microsoft Access. This served as a template to develop a national system, which increased productivity by reducing overall cycle times by %. For this accomplishment, I received a $. Management award.

Kelly Temporary Services - San Bernardino, CA / - /
Workout/Compliance Specialist
Primary function was to assist the staff of the government workout department of GE Capital Mortgage Services, assisting workout representatives in setting up files, processing HUD assignments and other duties as assigned. Requirements encompassed obtaining detailed knowledge of government foreclosure time frames and procedures. Required data entry skills, word processing abilities, filing, typing, copying, faxing, mailing and performing financial calculations for determination of eligibility for assistance.

San Bernardino County Museum of Natural History - Redlands, CA. / - /
Environmental Educational Assistant
Served the education department with a variety of functions. Arranged group visits to the museum and sent appropriate confirmations and materials to schools planning field trips. Provided service as a liaison between the museum education department and volunteers. Provided supervision and orientation for the Junior Docent Youth Volunteer program. Performed docent duties in the Children's Museum and special exhibits. Other duties included management of the environmental education program, including maintenance of exhibits and educational materials, collecting and preparing animal and plant samples for display within the kits, caring for and collecting live specimens for exhibit in the discovery hall, monitoring all public areas during open hours and writing lesson plans for environmental study kits.