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Sharon
US-Georgia-Atlanta
Manager/Business Consultan
Seeking a leadership position in Information Technology that offers a challenging and rewarding environment and
presents the opportunity to utilize my acquired experience, initiative and decision making abilities.
SHARON L. CARVER
54 Enclave Lane
Newnan, GA 30263
H: 770-502-8238
M: 678-665-8799
sharon.carver@gmail.com
SUMMARY OF QUALIFICATIONS
Accomplished, extremely motivated and results-driven Information Technology professional with over 15 years experience in building, leading and managing high performing technical teams. Demonstrated ability to streamline operations to increase organizational productivity. Able to create, implement and improve IT processes, procedures and standards. Able to grasp and implement cutting edge ideas, methods and technology to solve problems. Talent for effective management in high stress, time-critical environments with demonstrated ability to work across organizational levels.
A proven leader with extraordinary employer loyalty, exceptional communication skills and an extensive background in the following broad-based disciplines and competencies:
* Resource Management
* Application Development
* Vendor Management
* Quality Assurance / Analysis
* Workflow Automation
* Project Management
* Process Analysis / Design
* IT Controls / Auditing
* Content Management
* Strategic Planning
* Business Analysis & Consulting
* Business Intelligence / Reporting
* Software Development Lifecycle (SDLC)
* Process Optimization / Reengineering
* Release Management / Change Management
* Desktop Management / Software Distribution
* Requirements Gathering / Use Case Development
* Collaboration Tools
KEY ACCOMPLISHMENTS
Implemented Infrastructure for Enterprise Project Management, Collaboration and Instant Messaging: Enabling streamlined processes for project management, reporting and team collaboration. Provided executive presentations and training for enterprise-wide usage.
Designed and Implemented Software Build and Release Infrastructure and Processes: Infrastructure consisting of HPUX, Sun-Solaris and Windows build machines utilized as the repository for source code, development tools and documentation. Designed, developed and implemented enterprise release engineering tool to automate build and application staging processes.
Developed and Implemented Quality Assurance, Testing and Release Process and Methodology: Participated on enterprise leadership committee documenting and implementing QA and testing processes to ensure integrity of application delivery from cradle to grave.
Designed, Developed and Maintained Methodology, Processes and Tools for Automated Software Delivery to Production Desktops: Defined business functions as role-based application suites. Tools maintained and tracked desktop versions and utilized electronic software distribution for bare-metal installs and application updates.
Participated in Sarbanes-Oxley Audit for Code Promotion and Software Distribution: Assisted in defining key IT controls to ensure compliancy to government and corporate standards.
TECHNOLOGY SKILLS
Exceptional understanding of Microsoft Office System: integrating Office Suite, Windows SharePoint Services, Live Server, Project Server, Business Scorecard Manager, SQL Server and Communicator to fully exploit its ability to provide collaboration, project management, workflow, presentation and dashboard reporting of Business Intelligence such as key performance indicators (KPI’s) and status reports from various data sources.
Excellent understanding of Software development life cycle including documented methodologies such as Information Technology Infrastructure Library (ITIL) and Microsoft Operation Framework (MOF).
Well-Versed in Portal Design and Implementation using Microsoft SharePoint Portal Server.
Advanced expertise in Enterprise Project Management using Microsoft Project Server and Windows SharePoint Services.
Extensive Experience in the use and Implementation of IBM/Rational ClearCase and ClearQuest
and the Rational Unified Process (RUP).
Extensive Experience in Defining, Implementing and Utilizing Quality Assurance/Testing policies, Processes and Procedures using the Mercury Test tools (LoadRunner, WinRunner, Quick TestPro and TestDirector) and the IBM Rational Test Suite (Robot, RequisitePro).
Broad understanding of Microsoft’s Team System for Software Development - replacement product set for Microsoft Developers' Network (MSDN) including the newly released Test Suite.
Strong skills in Windows Operating Systems up to and including XP. Expertise in Microsoft Office toolset: Word, PowerPoint, Excel, Outlook, InfoPath, Project, and Visio. Broad Understanding of XML, HTML, C, C++, Visual Basic, .NET, Java, SQL Server, SOAP/Service Oriented Architecture and Workflow automation using Microsoft BizTalk, Tibco Business Works, and Captaris.
PROFESSIONAL EXPERIENCE
DELTA TECHNOLOGY, LLC – Atlanta, GA - 1995-2006
(Delta Technology is the Information Technology subsidiary of Delta Airlines)
Manager/Business Consultant
* Business Consultant acting as liaison between production operations/support and application development teams ensuring the integrity of production requirements and service levels
* Key participant in designing and implementing Delta Technology's release management policies, procedures and processes, including application build / test and electronic software distribution.
* Managed and directed team responsible for delivering web-services to customer facing application teams such as delta.com, gates and boarding, electronic ticketing and automated check-in utilizing SOA.
* Participated on enterprise research team facilitating organizational change management.
* Member of project team winning the Computerworld Technology Award for Innovation in 2000.
* Participated on executive committee defining and implementing processes for out-sourcing/off-shoring application development
* Led teams of up to 15 skilled professionals working on highly technical projects.
* Held key position on major program to renew Delta’s infrastructure.
* Achieved promotions from entry-level developer to manager in 5 years of service.
ALLTEL TELECOMMUNICATIONS – Atlanta, GA - 1994-1995
Senior Developer
Assigned to cross platform development in OS/2 and Windows environments, providing a client/server billing system.
UNITED STATES MARINE CORPS – Atlanta, GA - 1979-1991
Avionics Technician, Communications and Radar
Several meritorious promotions. Honorable Discharge at rank of Staff Sergeant. Duties included: Avionics technician, recruiter, and instructor.
* As an Avionics Technician, acted as Shift Supervisor over as many as 10 technicians.
* As an Avionics Instructor trained over 500 Sailors and Marines. Supervised six instructors.
* Advanced Avionics Certification, Safety Coordinator, Certified Collateral Duty Inspector. Professional Training includes Instructor Training, Curriculum Development and Recruiter Training
EDUCATION
Georgia State University – Atlanta, GA
Bachelor of Arts in Business Administration with emphasis in Information Technology, 1994.
Florida Community College at Jacksonville – Jacksonville, FL
Associate of Science degree in Information Technology, 1992. Awarded IT Student of the Year.
Chattanooga State Technical Community College – Chattanooga, TN
Associate of Science degree in Wellness and Fitness Leadership, 1977
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