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Field Support Secretary
To become a candidate for a successful corporation with excellent benefits and advancement opportunities for growth.
Venus J. Daniels
1648 S. Springfield Avenue
Chicago, IL 60623
Hm: Number Hidden
Email: Address Hidden
Talented administrative support professional with quality customer service experience, proven track record of success incorporating teamwork, communication, leadership, and project management skills.
SUMMARY OF QUALIFICATIONS
·10+ years experience in field of administrative support
·8 years banking experience in banking operations (acct. reconciliation, proof operator, stop payment, etc.)
·MS Office XP, Excel, Powerpoint, Publisher, and Outlook software experiences
·Interim Regional Office Coordinator in development of skills for future promotion
·“World Class” customer service skills
·Attended 2 year college and received credits towards majors of interest in Business Administration
CAREER EXPERIENCE SUMMARY
Merck and Company, Inc.
Title: Field Support Secretary
4 Westbrook Corporate Center
June 2002 – April 2006
Westchester, IL 60154
Managed: 2 Directors, 2 Sr. Mgrs., 9 trainers
·Coordinated 8-12 week educational programs for incoming new hires (consist of completion of HR paperwork, travel arrangements, catering, air/ground transportation, etc.)
·Orchestrate large meetings, conferences/teleconferences and videoconferences for department events (Participation of 75 thru 300 in attendance)
·Managed one director, one manager, 9 coordinators, and numerous pharmaceutical representatives calendar appointments.
·Forwarded and constructed important announcements, meeting presentations, analytical reports, and memorandum/letter style documents by utilizing MS Word XP, Excel, Powerpoint, Publisher, and Outlook softwares.
·Updated and researched complex databases for retrieval of materials in conducting education programs.
·Processed, tracked, and submit monthly report on department staff payroll for absences and vacations. (Peoplesoft software)
·Monitored and processed payments to physicians for facilitating seminars
·Summarized educational program evaluations and submit reports from participants surveys
·Create and process all expense reports for upper management and department staff.
·Process and managed departmental expenditures and dispense incoming invoices for payments via EZ Buy system.
·Negotiate with all vendors annually in discussing operating expenses for the following years.
·Troubleshooter and maintain all office equipment and computer softwares
Title: Office Coordinator
2025 Windsor Drive
March 1999 thru October 2001
Oak Brook, IL
Managed: 2 Directors, 1 Mgr.
·Created and typed transcribed letters, memorandums and meeting minutes
·Monitor, arrange and resolved conflicting appointments
·Created presentations and graphic designs announcements for seminars/meetings
·Coordinate and arranged all seminar/conferences, and travels
·Execute all health insurance claims, office expenditures for payment
·Credentialed new residence and staff physicians for privilege at other hospital affiliates
·Submit all department staff payroll information
·Update contracted physicians files to be in compliance to health insurer policies for audits
·Balance all incoming customer co-payments for bank depositing
NBD Bank of Evanston
Title: Reconciliation Clerk
December 1990 thru June 1993
Managed: Bank Customer accts.
·Update/entered all customer direct deposits and balance entries
·Provide assistance to customers inquiries with stop payments or status of check processing
·Assist proof department in processing incoming batches when staffing was unavailable
·Sort and re-entered incoming other banking affiliates deposits from the Federal Reserve and balance batches according to general ledger totals
Westinghouse Vocational High School
Graduated: Diploma in Secretarial Science
Harold Washington College
Attended: 2 years
Major in Business Administration
AFIYA PERKINS SUE WAARICH
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Westchester, IL Chicago, IL
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