Financial Administrator Resume
LOG IN OR REGISTER TO CONTACT ME
This button will open the login/register page in a new tab. After logging in, come back to this page and refresh your browser.
Resume:
Objective
Human Resources Director/ Human Resources Manager/ Human Resources Supervisor
Summary of Qualifications
Management professional with years of human resources experience in the service industry. Adept at aligning HR policies and programs to accomplish corporate goals and strategic objectives. Excellent skills in problem solving, multi-tasking, time management, and communications. A trusted company advocate who can effectively balance the needs of both individuals and organization. Adaptable in a dynamic environment.
&#; Staffing & Retention
&#; Training & Development
&#; Employee Relations
&#; Customer Service
&#; Benefits Administration
&#; Organizational Development
&#; Performance Management
&#; Payroll
&#; Profit & Loss
&#; Promotions & Merchandising
&#; Inventory Management
&#; Shipping and Receiving
Accomplishments
&#; Restructured staffing model, reducing staffing expenses by $, annually.
&#; Coached and developed assistant managers to general manager positions.
&#; Designed and implemented cross-training programs that increased productivity by %, growing service business ten-fold.
&#; Improved employee morale and reduced employee turnover by % by offering employees individualized coaching and career development strategies.
&#; Implemented an incentive program that was ranked as one of the top % programs within the company nationwide.
&#; Streamlined business operations, increasing customer service ratings by % in months.
&#; Revised ordering procedure of niche products, improving sales by % and increasing company revenues by $M.
Professional Experience
Human Resources
&#; Coordinated and directed human resources activities for up to managers, supervisors, and support personnel across departments, in addition to managing a $ million operation.
&#; Served as liaison between store and corporate headquarters, advising on human resources issues.
&#; Created work schedules to ensure optimal staffing levels.
&#; Oversaw hiring process, adhering to performance requirements and complying with all applicable laws and policies.
&#; Recommended final job candidates with start rate proposals to store manager for approval.
&#; Executed store staffing strategy focusing on balanced staffing levels between full and part time employees, particularly during peak workday hours and peak seasons.
&#; Trained managers in effective recruitment, hiring, training, recognition programs, and performance appraisal system.
&#; Handled associate issues and facilitated in-store employee resolutions.
&#; Interacted with worker's compensation companies, unemployment claims, and insurance companies.
&#; Provided and administered employee benefits such as k, medical insurance, dental insurance, short-term disability, and life insurance.
&#; Evaluated managers and supervisors and reviewed performance evaluations of hourly staff.
&#; Processed, audited, and managed payroll through Kronos system, ensuring adherence to company policies and procedures.
Danelle L. Knight - Resume Page
Operations/Customer Service
&#; Managed internal employee communications in store.
&#; Monitored store appearance and evaluated space and merchandise allocation to reflect company image as well as customers’ needs and interests.
&#; Supervised sales promotions, operations, inventory, and customer service.
&#; Oversaw cashier audits and quarterly inventories.
&#; Trained staff of in reducing selection of bulk, commodity style products.
&#; Coached employees on new ordering guidelines for selecting more up-scale product packaging, resulting in increased sales for both products % and % respectively.
&#; Created new order master of product index.
Employment History
Sav-On Drugs, Los Angeles, CA to
Manager
&#; Hired originally as Manager Trainee, promoted to Assistant Manager after six months, and then promoted to Manager of Human Resources/Operations in and then in received promotion to General Business Manager.
Brenda Knight Financial Holdings, Northridge, CA to Present
Financial Administrator
&#; Manage private business portfolio, involving real estate holdings, investments, and income security, and make critical decisions to satisfy debts and maintain estate solvency.
Education
University of Phoenix, Saddleback Valley, CA.
M.B.A., Master of Business Administration
Arizona State University, Tempe, AZ.
B.S., General Business: Major: Accounting
Certification/Training
&#; Human Resources Certificate, University of Phoenix
&#; California Health/Life Insurance License
Software/HR Applications
&#; Microsoft Word, Excel, Access, PowerPoint, & Outlook.
&#; Kronos timekeeping/payroll monitoring.
Professional Affiliations
&#; Society for Human Resource Management
.jpg)