Women's Job List

CSR Resume


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Resume:






OBJECTIVE
To contribute to an organization’s success as a Customer Service Representative.

SKILLS &CAPABILITIES
• Dedicated and hard working and willing to use gained knowledge to the organization’s success.
• Demonstrate and drive as a hard –working individual
• Ability to manage and perform challenging multiple tasks with confidence in a fast paced, high stress environment
• Proficient in computer use, including the following software:
• Word, Excel, Access, Power point, Microsoft works, Internet and email
• Ability to perform office tasks and interacts effectively using exceptional written and oral communication skills
• Competent at speaking and writing Nepali , Hindi and English

WORK EXPERIENCE:

Customer Service Representative
Narula Wireless, November to date Edison, NJ
• Successfully handled more than customers daily in a fast paced environment.
• Helped to exceed company’s financial goal every month
• Supervised account with T-mobile and Cingular wireless
• Helped to carry out marketing activities of the store on daily basis
• Handled cash register in excess of $, daily

Assistant officer Loans and Bills Dept.
Kumari Bank Ltd. Kathmandu, Nepal January to February
• Deposited cash of the customers to their accounts
• Paid cash against the cheque submitted by the customers
• Cleared the cheques collected in Kumari Bank from national commercial bank
• Assisted in compiling data and Excel spreadsheet
• Successfully handled corporate clients daily





Assistant Officer
Kanchanjangha Tea Estate, Kathmandu, Nepal January to December
• Efficiently carried out office procedure including daily transaction, answering phones and greeting clients, file maintenance, data gathering, ordering office supplies, and time sheet approvals.
• Organized daily record of tea packaging and delivery to various wholesalers
• Kept account of the company
• Answered customers calls regarding complaints, suggestions, and inquires about the product

EDUCATION
Tribhuvan University, Kathmandu, Nepal
Major: Business Administration with concentration in Finance
BBA degree with GPA .(.=A), January .

References furnished on request