Sr. Software Test Engineer Resume
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Resume:
(MOBILE)
EXPERIENCE
CONTRACTOR-VERIZON/MCI, CEDAR RAPIDS, IA MARCH, -PRESENT
Sr. Software Test Engineer
Acting Defect Manager and Test Director consultant while writing user documentation. Working as Test and Requirements Engineer responsibilities for various applications.
CONTRACTOR -PEARSON GOVERNMENT SOLUTIONS, CORALVILLE, IA NOV. – FEB.
Requirements & Testing Engineer
Participate as part of the testing team for the Medicare Drug program covering various aspect of the program to ensure adherence to software project requirements and document results. Identify, document and track defects, participate in Software Change Control Board meetings on trackers. Data Analyst using Structured Query Language (SQL) to verify, enter and query database data.
· Wrote several training/users guide for an application to be used by the Customer Service Representatives.
BANDAG, INC., MUSCATINE, IA TO
Quality Control Software Coordinator ( – )
Utilize Software Full Life Cycle with requirement analysis, design specification reviews, and testing. Work closely with developers, deployment and support personnel. Create and run test plans, test cases and scenarios demonstrating problem solving ability; analyze results for multiple projects in Mainframe, Client Server and Web development environments. Manage test suites and bug status, automate testing tools and the testing environment. Responsible for Summary and Recommendation documents and various other reports. Skilled in Mercury Interactive Test Director and MS Visual Studio, Windows XP and Office products including Excel, Access, Word, Power Point, and Outlook.
Accomplishments:
· Researched, created and implemented the Test Plan/Test Strategy for the QC department project use, including a checklist for personnel to use during final user acceptance testing.
· Test Lead for the PeopleSoft Customer Relationship Management (CRM) software project with Map for Emergency Tire Assistance. These two separate projects ultimately required Interface connections and security verifications. Conducted training to internal users for the application.
· Test Lead for a core business process, Tire Management Systems, with responsibility for QC SourceSafe, installation of all components on the server, and running the SQL scripts. Coordinated with Database and Mainframe personnel to run the billing process, which involved Mainframe jobs, querying data and understanding Document Manager. Tested the associated Intermec handheld device.
· Sole tester for Tire Management Solutions Fleet Billing project, which would affect accuracy and how Fleets were billed, totaling in the millions of dollars.
· Bandags’ only QC tester to achieve Certified Software Test Professional status by attending required classes, passing tests with % average, and working required number of hours.
· Researched and created a questionnaire used during the hiring process for testers and participated in the process.
· Participated on the QC Standards Team, which included review and formation of work processes.
International Casing Sales Specialist ( – )
Assisted dealers with pricing, casing availability, order status and new orders. Processed International orders. Assigned direct shipment orders to overseas supplier and provided cost and freight prices. Proactively sold available casings to Bandag dealers. Tracked Profit and Loss.
· Coordinated and ran the program to sell casing from America to Mexico dealers.
Fleet Service Representative/Department Trainer ( – )
Liaison between the customer/dealer and other company departments to resolve problems. Extensive phone communications with dealers, fleets, sales managers, fleet managers, internal customers and co-workers.
Responsible for processing Delivery Receipts and Adjustments for accounts. Worked on the Dealer Direct Input (DDI) Help Desk.
Accomplishments:
· Developed first training program in the Fleet Department and wrote training manuals.
· Trained new and existing employees in various department responsibilities.
· Trained foreign personnel, new sales managers, fleet managers and other personnel in procedures and policies.
· Developed a training program for report generation for department personnel.
· Conducted training classes for dealerships on the Dealer Direct Input (DDI) system.
LONG CREEK CANDLE COMPANY, WAPELLO, IA TO PRESENT
Co-Founder
Started a Soybean Wax Candle family business. Involved in various areas of the business from research of wax, fragrances, and colors to wick type, jars, pouring candles, shipping boxes and obtaining bar code numbers. Set up and run the label printer for personalized labels. Participate in sales, marketing, and hiring employees.
· Set up all computer-related needs and coordinate wholesale conventions two times a year. Prepare brochures, displays, presentation graphics, promotional materials, giveaways, and pre-show advertising.
· Developed the layout and content for the company web site: www.longcreekcandle.com.
FAMILY EYE & CONTACT LENS CENTER, MUSCATINE, IA TO
Office Manager/Registered Optometric Assistant
Directed the day-to-day operations of the office, work with customers and vendors in all areas.
Accomplishments:
· Certified Optometric Assistant
· Trained new staff members.
· Wrote several training aids for the staff.
· Served as Secretary of the Iowa Optometric Assistants Association.
EDUCATION
IOWA WESLEYAN COLLEGE, Mount Pleasant, IA
BA, Business Administration and Computer Science
Graduated Cum Laude
INTERNATIONAL INSTITUTE FOR SOFTWARE TESTING, Golden Valley, MN
Certified Software Test Professional
SCOTT COMMUNITY COLLEGE, Bettendorf, IA
AA, Computer Programming
SOFTWARE AND TESTING TRAINING
LoadRunner Fundamentals IIST Certified Software Test Professional
Software Quality Engineering Web Performance and Security Testing
Web/eBusiness Testing Visual Basic Fundamentals
Systematic Software Testing Test Suite/WinRunner Introduction
Writing Better Requirements Test Suite/Adv, Mercury Interactive
Web Testing, SQE class Visual Basic I class
SQL, Xerox connect class Database Applications/Access class
PROFESSIONAL ACTIVITIES, CLASSES AND SEMINARS
Toastmasters, yrs in Leadership roles Writing To Get Things Done
Communication Task Team How To Communicate
Compensation Task Team Lessons in Personal Leadership
Employee Life Cycle Action Team Writing Advantage Course
Communication and Leadership class Quality, Production and Competitive Position
Habits For Highly Effective People Effective Speaking and Human Relations
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