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Latisha
US-North Carolina
RTI International
Visionary with proven ability to inspire individuals to work toward common goal and accomplish desired results. Demonstrate strength in quickly understanding and handling complex administrative and operational issues.
Latisha Brown
818 Lusterleaf Place
Wendell, NC 27591
(919)366-9069
bernice192003@yahoo.com
Greene Resource (RTI International), Raleigh, NC 3/2006-present
Customer Service
•Compile data and transfer information to national office to conduct intensive study of narcotics youths in certain areas.
•Mail letter and incentive to parents that complete research data.
•Survey household about drugs in certain areas.
•Customer Service internal staff and central office.
•Update customers profile and information.
McDonald’s, Williamston, NC 8/2002-1/2006
Clerk
•Received incoming telecommunication and provide assistance to central office for daily operations.
•Distributed mail to appropriate department and staff employee.
•Work with the public in maintaining a safe and healthy environment for the customers and children.
•Coordinate condiment center during business hours.
•Planned staff meetings to create a professional environment.
Martin County School System, Williamston, NC 5/2000-8/2000
Office Assistant/Floor Lead
•Provided educational assists to middle school students and their parents.
•Make phone calls to parents concerning the behavior and attitude of their child(ren).
•Coordinate schedule for teachers to use library for research projects and studies.
•Contract other companies to arrange discontinuance with parents.
Burger King, Raleigh, NC (Summer Intern) 5/1998-8/1998
Attendant
•Maintained food and office supplies for central office.
•Recorded all payment transitions at end of shift.
•Provided fast and quick service to customers in timely manner.
•Performed routine maintenance of custodial equipment and supplies.
•Kept doors locked in all areas and performed miscellaneous job related duties.
EDUCATION
Roanoke High School, Robersonville, NC
Diploma
May, 2003
Martin Community College- Williamston, NC
Associate of Arts
Transferred to Wake Tech. (2006-pending)
COMPUTER SKILLS
Microsoft Word, Microsoft Excel, Power Point, Microsoft Explorer
May 25, 2006
Ms. Latisha Brown
818 Lusterleaf Place
Wendell, NC 27591
Dear Ms Brown, (Hiring Manager, HR)
Please accept my cover letter and resume for the Customer Service position. My past work history has given me the unique ability to deal with people of all ages and conditions. I am a hard-worker and self-starter who understands exactly what a project is all about from the onset, and how to set it done quickly and effectively. Please call me for an interview at your easiest convenience.
Thank you,
Latisha Brown
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