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Bookkeeping/Customer Service/Receptionist Resume
Customer Service Rep II Resume
Lien
US-California-Los Angeles
5-10 yrs
No
Yes
Executive Assistant /Administrative Coordinator/Bookkeeper
My objective is to search for an administrative position with a company where I can display my strong computer skills, up beat personality, hard work and dedication. I have the ability to multi-task and I work well under pressure. Each day presents us with an opportunity to learn new things, and my ability to pick up new tasks quickly is something I pride myself on.
PROFESSIONAL EXPERIENCE
2005-present
Executive Assistant /Administrative Coordinator /Bookkeeper
Allied Consulting Group
Los Angeles, CA
· Oversees all administrative functions, including conducting corporate events and forums, implementing marketing strategies, and administering human resource issues
· Streamline customer histories; purge and update computer databases to improve system efficiency
· Manage daily calendar including, meetings, corporate agendas, travel arrangements and personal engagements
· Approve vendor contracts and maintain inventory of all office supplies, equipment parts and services
· Process and execute payroll, A/P and A/R
2001-2005
Professional Sales Consultant
Bloomingdale’s
Los Angeles, CA
· Acknowledged as top seller within department by achieving monthly individual and store goals
· Established and maintained excellent customer relations and provided services for client’s questions and concerns
· Counseled personal clients on determining ideal needs
· Coordinated merchandise displays parallel to in-house marketing strategies
· Handled telephone inquiries, special orders, and inventory management
1999-2000
Member Services Representative, Level I and II
HealthPartners,Inc.
Minneapolis, MN
· Provided telephone support to members regarding medical benefits and eligibility status
· Investigated billing issues and performed follow-up phones calls to ensure accuracy of claims processing
· Served as a mentor to new representatives
· Managed and maintained internal Help-Line and Claims-line
· Responded to escalating and supervisors calls
· Launched internal Vietnamese translation phone line
1995-1998
Assistant to President/ CEO
Tertronics, Inc.
Milpitas, CA
· Assisted with travel arrangements, correspondence, updating and maintaining contacts and expense reports
· Conducted company meetings to update staff on employee benefits and policies
· Coordinated company’s events, such as holiday dinners and quarterly luncheons with investors and clients
· Sourced and secured off-site office relocation
EDUCATION
Graduation Date: 09/2006
Fashion Institute of Design & Merchandising
Associate of Arts – Major in Merchandise Marketing
Los Angeles, CA
Curriculum:
· Promotion in the Merchandising Environment
· Merchandise Presentations
· Brand Imaging
· Merchandise Planning and Control
· Applied Buying
· Applied Technologies for Computer Application
SUMMARY OF QUALIFICATIONS
Computer: Exceptional skills in Microsoft Word, Excel, PowerPoint, Access (Relationship Manager), Outlook, Publisher, Photoshop; Scanning; Internet savvy; Strong Accurate Typing; FileMaker and PageMaker
Communications: Excellent oral and written skills; Bi-lingual (Vietnamese); Proofreading and Editing
Accounting/Bookkeeping: Accounts Payable, Accounts Receivables, Payroll, and Inventory Control, Strong knowledge of QuickBooks
VOLUNTEER INVOLVEMENTS
· 2006 Stylecareers.com Job Fair
· 2006 Mercedes Benz/ Smashbox Fashion show
REFERENCES
Provided Upon Request
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