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Customer Service Rep II Resume
Administrative Assistant Resume
Melissa
US-Texas-Houston
Bookkeeping/Customer Service/Receptionist
Business to Business sales
Assisting customers with question or concerns
Accept credit/debit card payments
Heavy filing and typing
Create spreadsheets and keep a schedule of any appointments, meetings, important dates and deadlines
Manually document all money transactions
Transfer all documentation to a computer database and save to a floppy
Answer multi-lines
Melissa D. Williams
Houston, Texas
281-983-0365
713-855-9188
I am a result-driven professional with extensive experience in the customer service, childcare, secretarial, and receptionist work for over 5 years.
Summery of Qualifications
I have advanced skills with office work, accounting skills, and maintaining money books. I also have extremely advanced knowledge in childcare. I?ve worked with children from 0-12 years. I?ve tutored students and created activities to help the growth of their knowledge and learning skills.
Technical Expertise
Operating systems: Windows (9.x, XP, NT 4.), 2000)
Microsoft Office: Word, Excel, Power Point, and Access
Professional Experience
Perfection Cleaning Houston, TX
Bookkeeping/Customer Service/Receptionist May 2004- October 2005
Business to Business sales
Assisting customers with question or concerns
Accept credit/debit card payments
Heavy filing and typing
Create spreadsheets and keep a schedule of any appointments, meetings, important dates and deadlines
Manually document all money transactions
Transfer all documentation to a computer database and save to a floppy
Answer multi-lines
HEB Grocery Houston, TX
Customer Service/ Cashier January 2003- March 2004
Assist Cashiers with customers
Maintain and upkeep stock of store
Go to the fullest extent to make sure customers were happy with our customer service
Assist customers in customer service center
AMC Studio 30 Houston, TX
Usher/ Concession June 2001- August 2002
Keep each screening area neat and orderly for customers
Large money handling, credit/debit card, check transactions and keep a total at the end of each shift
Provide assistance for customers when needed
Keep environment safe for customers
Keep Inventory
Emerald Bowl Houston, TX
Child Care Assistant January 2000- May 2000
Create fun and safe activities for students
Provide learning entertainment
Review and check homework for all students
Give a detailed report to all parents at the end of each day
Distribute an afternoon snack
Create a report for my supervisor at the end of every week.
Keep an inventory list for supplies in the daycare
Volunteer Experience
After school tutoring/ youth activities
Houston public library
Fundraisers for schools, churches and local community centers
Education
Taylor High School- Houston, TX
References
Jimeka Allen 713-771-5786
Jennifer Jones 832-573-6733
Monica Frazier 832-875-3244
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