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Administrative Assistant Resume
Tamara
US
5-10 yrs
No
Yes
Customer Service Rep II
My objective is to secure a challenging position as an administrative assistant, where I can best utilize my skills, acquired knowledge and diversify my experience with an opportunity for growth and advancement.
2211 Chappell Lane • Missouri City, Texas 77459
Phone 281-438-3688 • Fax 281-438-3991 • E-mail TCampagna@houston.rr.com
Tamara Campagna
Objective
My objective is to secure a challenging position as an administrative assistant, where I can best utilize my skills, acquired knowledge and diversify my experience with an opportunity for growth and advancement.
1995 – 2004
City of Houston, Code Enforcement Houston, TX
Customer Service Representative II
In addition duties listed below
Prepare section correspondence and reports as assigned by Manager using WordPerfect and Microsoft Word
Order Supplies for Section using Microsoft Excel
Schedule and coordinate Mechanical Review Board Meetings
Research inspection and permit information
Accounts Receivable for licensing fees
Create flyers for section and division
City of Houston, Code Enforcement
Customer Service Representative I
Enter inspection requests, results, and inspector’s comments into ILMS (Integrated Land Management System)
Set up re-inspection fees, contractor registration fees and make utility release to Occupancy Records
Assist all walk-in customers with information on permit applications, inspection requests or results
Maintain all section files and records such as insurance, registrations and correspondence
Administrative Aide
Process and renew all City of Houston Repair and Installation Air-Conditioning licenses
Review and update State of Texas Air-Conditioning Licenses
Review and update Certificates of Insurance for proper coverage, errors, omissions, inadequate coverage and other inadequacies
Answer all incoming call to section and provide information on permits and inspections
1992 – 1994
Ameritec Realty Bellaire, TX
Administrative Assistant
Answered all incoming calls
Created databases of realtors
Printed and mailed out annual and monthly update letters regarding available equity
Searched for information using Multiple Listing System
Payroll for myself and one employee
SPECIAL PROJECTS
Combined Municipal Campaign
General Process Improvement Teams; Training Development
EDUCATION
1995 Bellaire High School Bellaire, Texas
Diploma
2006 Stratford Career Institute Washington, DC
Diploma Business Management
Activities
Coordinated Vocational Academic Education
Computer Software
WordPerfect
Lotus 1-2-3
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
References available upon request
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