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Administrative Assistant Resume
Elizabeth
US-Texas-San Antonio
Lead Adjudicator
Obtain employment in an agency that will welcome the contribution of professional skills, leadership, and guidance to partake in the effectiveness of its’ operation.
Elizabeth Tovar
13175 Mystic Saddle
Helotes, TX 78023
(210) 372-0252 (210) 889-3345
eliztovar@sbcglobal.net
EDUCATIONAL BACKGROUND
-St. Mary’s University, San Antonio, TX. Recipient of Bachelor of Arts Degree in Criminal Justice with a minor in Sociology. (May 2000)
-O.W. Holmes High School , San Antonio, TX. Recipient of high school diploma. (May 1996)
PROFESSIONAL ACCOMPLISHMENTS
-Maintain TS/SCI clearance (effective Jan 2000)
-Recognition: Two Awards for Adjudicator of the Month (2003)
-Recognition: Two Awards for Top Production of Quarter (2003)
-Recognition: Two Letters received commending performance as volunteer on additional contract
with Transportation Security Administration.
-Promotion: Lead Adjudicator for CSC (Dec 2003)
-Promotion: Student Leadership Coordinator for Emerging Leaders Program of St. Mary’s University (Sept 1999)
EMPLOYMENT EXPERIENCE
Computer Sciences Corporation. Lead Adjudicator, San Antonio, Texas. Assisted in the review of Personal Security Investigations for granting, denying, or continuance of a security clearance as determined by federal agency standards. Adjudicator position is responsible for review of completed investigation reports, extracting all security issues contained therein, and identifying any mitigating circumstances. On a regular basis, this position consisted of coordinating data received from various sources and reviewing a range of documents for omissions or inconsistencies to establish a final accurate report. Position also called for personal responsibility of case management to meet daily production goals. Lead Adjudicator position involved an essential co-working environment along side the Program Manager to fulfill duties such as approval of previously adjudicated cases, completion of weekly statistical reports, and sustaining managerial duties in the absence of the Program Manager while maintaining a personal case load. (Apr 2003 – Nov 2005)
Old Navy. Seasonal Cashier/Sales Floor Attendant, San Antonio, Texas. Assisted in the day to day retail operations of store. Performed varied tasks of cashiering, customer service, and inventory planning. (Oct 2002 – Apr 2003)
Wayne Wright Law Firm. Case Manager, San Antonio, Texas.Assisted in the managing of client cases, personal files, and negotiations of the pre-litigation department for the firm. Varied tasks included settling property damage, customer service, basic filing, recordkeeping, and computer input. (Sept 2002)
City of San Antonio. Temporary Employee, San Antonio, Texas. Provided temporary service to long term case management program while under the direction and supervision of Community Initiative Department manager. (May 2001 – June 2001)
US Investigative Services. Field Investigator, San Antonio, Texas. Conducted background investigations for potential federal employees. Varied tasks included report writing, personal interviews, law enforcement searches, and employment and residence verification. Position required independent work as well as travel throughout the city and surrounding areas. (Oct 2000 – April 2001)
Marshall’s. Loss Prevention Officer, San Antonio, Texas. Conducted undercover work to prevent theft in various stores and safety inspections to meet fire marshal regulations. Other responsibilities included employee searches and camera manipulation. (Sept 2000 – Oct 2000)
Office of Attorney General-Child Support Division, Unit 202. Internship, San Antonio, Texas. Assisted the Case Officer in the establishment of paternity, coordination of new files, implementation of effective customer service, alleviation of backlog from incoming cases, and contributing to the team effort of assigned projects. (Jan 2000 – May 2000)
Emerging Leaders, St. Mary’s University. Student Leadership Coordinator, San Antonio, Texas
Assisted the Director of Orientation, Transition Programs, & Leadership, in the coordination, implementation, and evaluation of the Emerging Leaders program and the Mentor program. Supervised the Mentors for Emerging Leaders and was responsible for organizing small sessions of student gatherings. (1999 – May 2000)
Bath and Body Works. Part-Time Advisor/Desk Coordinator, San Antonio, Texas. Assisted in retail sales, inventory, training, cashiering, marketing & design, and customer service for store located within Ingram Park Mall. (Jun 1996 – Feb 2000) (Nov 2001 – Jan 2002)
SKILLS PROFILE
Report Writing Mentoring Management/Supervision
Cashier
Report Analysis
Customer Relations
Interview/Resume Review Skills
10-Key
Inventory Planning
Training
Typing (40 WPM)
Project Planning
Public Speaking
Computer Skills (Office, Word, Excel, PwrPt)
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