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Anca
US
Administrative Assistant
To make a meaningful and lasting contribution to your company.
ANCA G. FIRU
78-34 64 Lane, Glendale, N.Y. 11385
Tel. (718) 628-0579
ancafiru@email.com
SKILLS AND QUALIFICATIONS:
Proficient in MS Office applications: MS Word, Excel & Outlook, Studio Designer
Communication skills: fluent in English & Romanian, fair in French, Spanish.
Able to perform multiple tasks simultaneously.
Knowledge of Toshiba telephonic system
Possessing analytical and organizational skills.
Team player.
EXPERIENCE:
VAKKO INC. - 09/11/99 - Present
Office Assistant/Receptionist - Showroom
Formulated and typed correspondence - special projects.
Customer service - assisting customers with their requests, dealing with complaints. Touching base with all involved departments.
Keeping track of all the incoming orders.
Checking the stores credit through C.I.T.
Scheduling appointments with the buyers.
Providing billing & miscellaneous information on requests, daily bank deposits.
Bookkeeping - accounts payable, accounts receivable, issuing invoices & statements.
Keeping the office organized - ordering all necessary supplies, organizing binders.
Keeping track of the Showroom samples.
Answering calls.
Copying, faxing, filing, electronic stamp machine operations.
DAVE & JOHNNY LTD. - 08/01/98 - 09/10/99
Customer service/Administrative Assistant
Formulated and typed all the correspondence for the company.
Bookkeeping Assistant - accounts payable, receivable, typing invoices & statements.
Taking care of all the office tasks - keeping office organized, filing, ordering all necessary supplies.
Answering all the incoming calls
Following up upon all orders
Taking and placing orders from clients/Following up upon placed orders
Copying, faxing, filing, electronic stamp machine operations, opened, sorted and distributed the mail.
INTER.CONTINENTAL HOTEL, Bucharest, ROMANIA - 09/01/86 - 12/23/91
Reservations Agent
Formulated and typed all the necessary correspondence
Answering the phone calls
Reservations and accommodations, travel arrangements for individuals and groups.
Dealing with customers complaints.
EDUCATION:
THE STATE UNIVERSITY OF BUCHAREST, ROMANIA (1990-1991)
Philology (Romanian Literature) - (one year completed)
ION LUCA CARAGIALE HIGH SCHOOL, BUCHAREST, ROMANIA (1985-1989)
Graduate Degree (Romanian/Mathematics/Physics) July 1989
REFERENCES: Available upon request.
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