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- Featured in the Wall Street Journal
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Customer Support Engineer
Avaya
Dallas
TX
75080
At Avaya it\'s our job to revolutionize how people share information and to design groundbreaking technology that moves businesses forward. We\\\\\\\'re Futuremakers!
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of -the -art communications that improve efficiency, collaborations, customer service and competitiveness.
Aarthi Krishnan
US-Texas
Customer Support Engineer
37812BR
Full Time
1
Click here to visit our site and to apply online
The selected candidate will support
customers directly and through
channel partners on the CS2100
Product portfolio. As a technical
support engineer, the selected
candidate must have great
troubleshooting skills and
knowledge of a CS2100 system
including call flow, networking,
SIP and configuration. The
selected candidate will interface
with multiple product support teams
to provide them with the necessary
information and data to determine
the need, creation and validation
of patches. Key skills include a
high level of verbal and written
English, methodical troubleshooting
approach, organization and ability
to document updates in the issue
tracking systems without
supervision or reminders.
321
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